Pick Pack and Ship Process

warehouses need to be quick and accurate in order to remain competitive

  • Written by Alex Dolce
  • Published on December 5, 2023
  • Time to read 9 minutes


In today’s world of online shopping, stores and warehouses need to be quick and accurate when they send you the stuff you buy. The “pick, pack, and ship” process comes in here. Don’t know how the process works? No worries! In this blog, we will explain it in a way that’s easy to understand. Plus, we’ll share some cool tricks that stores use to make it work even better.

What is the Pick, Pack, and Ship Process?

As mentioned, the “pick, pack, and ship” process is how stores make sure you get what you ordered. It’s made up of three steps:

  1. Picking:

Imagine you’re in a giant warehouse and need to find what people want to buy. That’s what picking is all about – staff locates and “picks” ordered items. However, you must be careful and organized to avoid making mistakes or wasting time. 

The good thing is that warehouses have unique systems and technology to make this quicker and simpler for staff. 

  1. Packing: 

After you find all the stuff, it’s time to pack it up (as the name implies). Think of it like wrapping a birthday gift. You must put everything in a box and ensure it’s safe for the journey to your doorstep. So, this step is where staff, technology/automation, or a mix of both pack up the items. Additionally, they must ensure optimal packaging (to avoid waste).

  1. Shipping: 

Finally, once staff or robots pack everything up, it gets a label with your address. Then, it’s sent on its way to you. To ensure it gets to your house, warehouses, like trucks or airplanes, use different carriers and methods to send it.

Why Does Efficiency Matter?

So, why does making the pick pack and ship process as efficient as possible matter? Well, as you might have guessed, there are many reasons:

  1. Happy Customers: When you get your stuff on time and in good shape, you’re happy, right? Well, that’s what stores want. They still want you to be satisfied and happy even with slow or incorrect order arrival.
  1. Saving Money: If things are efficient, it costs warehouses less money. For example, picking and packing orders takes less time, which means more orders can be completed; also, when packages are packed well, that can reduce shipping costs. Overall, cost reduction means prices can be reasonable for you.
  1. No Surprises: Efficient picking helps stores keep track of stock and inventory levels. That way, they won’t run out of things or have too much of something nobody wants.
  1. Stay in the Game: In online shopping, stores must be fast and reliable to compete. So, being efficient helps them stay in the game.

How to Make It Work Better

Now, let’s talk about some tools that warehouses and stores use to make the process work even better:

  1. Special Computer Tools: Certain computer programs track what’s in the storehouse. So, it’s like a giant puzzle that helps staff find things quickly.
  1. Barcode Scanners: These help determine what a product is and where it should go, which helps with efficiency overall. 
  1. Organized Storehouse: Neatly-arranged products in the storehouse make it so staff doesn’t have to run around looking for stuff. It’s like having a place for everything and everything in its place.
  1. Good Packaging: Strong and safe packaging protects your stuff while it travels to your house. No one wants a broken toy or a squished book!
  1. Checking Everything: Before sending it to you, warehouses ensure everything is in good shape. It’s like a final double-check.


The “pick, pack, and ship” process is how stores ensure you get your online orders. Being fast and doing things right is super important for them and you. They use special tools, stay organized, and double-check everything to ensure it works smoothly. That way, you can keep shopping online with a smile, knowing your stuff is coming!

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