What is Outsource Logistics: Pros, Cons, and What to Consider

simplify the way you manage your supply chain

  • Written by Paola Olivera
  • Published on December 22, 2023
  • Time to read 9 minutes

If you have an eCommerce business, you’ve heard of “outsource logistics.” But what exactly is outsource logistics? It involves entrusting parts or all of a company’s logistics operations to a specialized third-party provider, offering various services, from transportation and warehousing to inventory management and order fulfillment.

What is Outsourced Logistics?

Outsourced logistics simplifies the way companies manage their supply chain. They team up with external specialists who excel in inventory handling and transportation tasks. Imagine a business focusing on creating and selling products while another expertly handles the intricate process of getting those products into the hands of consumers. That’s outsourced logistics in a nutshell.

The Pros and Cons of Outsourced Logistics

Like any business decision, outsourcing logistics has its own set of advantages and disadvantages.


Cost Savings: Companies often reduce their operational expenses by outsourcing logistics. The specialized providers have the infrastructure and expertise to lead to more cost-effective operations.

Focus on Core Business: Outsourcing logistics allows a business to concentrate on what it does best, like product development and customer engagement, boosting overall productivity.

Access to Expertise: Logistics providers offer specialized knowledge, technology, and experience, potentially improving efficiency and effectiveness.

Flexibility and Scalability: External providers offer adaptability to changing needs, allowing for scaling up or down based on market fluctuations without major internal adjustments.


Loss of Control: Handing over logistics operations means losing some control. Decision-making and immediate troubleshooting might be affected.

Dependence on Provider Performance: Logistics success relies on the provider’s performance and reliability.

Communication Challenges: Misalignments or compatibility issues might lead to communication gaps or operational differences.

Business associates sit at a table and discuss whether or not they should outsource logistics.

Why Companies Choose to Outsource Logistics

Businesses choose to outsource logistics for several reasons:

Cost Savings: Outsourcing often leads to cost efficiencies due to the expertise and technology of third-party providers.

Focus on Core Competencies: Outsourcing allows companies to focus on their primary business activities, enhancing productivity.

Access to Expertise: Logistics service providers bring specialized knowledge, technology, and experience.

What to Consider When Outsourcing Logistics

Before outsourcing logistics, companies should consider several factors:

Business Requirements Assessment: Understand and define the logistics needs and desired services.

Provider Selection: Choose a provider that aligns with the company’s needs and has a good track record.

Cost and Contract Negotiation: Negotiate pricing and contractual terms, ensuring transparency and fairness.

Communication and Relationship Management: Maintain open and effective communication channels with the logistics provider.

How Do You Outsource Logistics?

Outsourcing logistics involves several essential steps to effectively delegate a company’s logistics operations or a part of those operations to an external third-party provider. Here is a comprehensive guide on how to outsource logistics:

1. Assess Your Needs: Evaluate your current logistics operations and identify the specific areas you want to outsource. Determine the scope of work and the services required.

2. Research Potential Providers: Research various third-party logistics (3PL) providers or logistics companies. Look for providers that align with your specific needs, have a good track record, offer the required services, and operate in the regions where you need support.

3. Request for Proposals (RFPs): Issue RFPs to shortlisted logistics providers. Clearly outline your requirements, expectations, and key performance indicators (KPIs) to evaluate their proposals effectively.

4. Evaluation and Selection: Assess the received proposals considering cost, capabilities, technology, experience, and compatibility with your company’s culture and operations. Select the provider that best meets your criteria.

5. Negotiate Contracts and Terms: Negotiate contracts and terms with the chosen logistics provider. Ensure the contract includes service level agreements (SLAs), cost structures, responsibilities, performance metrics, and dispute resolution mechanisms.

6. Transition Planning: Work with the chosen provider to plan and execute the transition of the logistics operations. This might involve transferring data, physical assets, and knowledge to the new provider.

7. Implementation: Collaborate closely with the outsourced provider during the initial stages of implementation to ensure a smooth transition. Monitor the performance closely and address any issues that arise.

8. Regular Review and Management: Regularly review the performance of the outsourced provider against the agreed-upon KPIs and SLAs. Manage the relationship by maintaining open communication, addressing concerns, and making necessary adjustments.

9. Continuous Improvement: Work with the logistics provider to identify areas of improvement. Seek ways to enhance efficiency, reduce costs, and streamline processes over time.

10. Risk Management: Identify and manage potential risks associated with outsourcing logistics, such as disruptions in the supply chain, data security, or financial risks.


It’s important to note that successful logistics outsourcing relies on effective communication, collaboration, and establishing a solid partnership with your chosen logistics provider. Regular monitoring, evaluation, and flexibility ensure a successful outsourced logistics operation.

By carefully evaluating these factors, you can ensure a successful partnership with a logistics provider that aligns with your business goals.

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