This week on Know Your Ship, host Frank Dolce sits down with the dynamic Nicholas Daniel Richard, who takes us from his roots in Birmingham to his stellar career in logistics.We kick things off with some laughs about the fastest cake in the world and the joys of a good scone. Nicholas dives into his tech journey, from early computer passions to a surprise career in software, and even shares some behind-the-scenes stories from his time with NBA stars at the National Basketball Players Association.Nicholas drops some serious wisdom on the importance of empathy, sincerity, and a people-first approach in business. He gives us the inside scoop on his leadership style at Pacquiao and why honest communication with clients is key.Powered by www.ehub.com Connect with us! https://linktr.ee/knowyourshipConnect with Nicholas Daniel Richard and Packiyo WMS!Nicholas’s LinkedIn: https://www.linkedin.com/in/nicholasdr/Nicholas’s Instagram: https://www.instagram.com/quitepeckish/Packiyo’s LinkedIn: https://www.linkedin.com/company/packiyo/Packiyo’s YouTube: https://www.youtube.com/@wearepackiyoThis week on “Know Your Ship”!
welcome to the know your ship podcast presented by ehub I’m your
host Frank Dolce I would highly suggest the cranber nut this is not a scun
but it’s good fastest cake in the world by the way fastest cake in the world
that was my joke at seven years old I’ll be like hello what’s the fastest
cake in the world i’ be like I don’t know it’s gone get it yeah it’s gone I
get it that’s it we peaked it’s just going to go down from now on thank you
for the scone okay listen here we are welcome in thanks Nicholas Daniel
Richard try got little cranberry no look we got there’s an over here to
Nicholas Daniel Richards NR indr it’s too much of a name do you have a
nickname do you go by Nicholas do you go by Nick so many nicknames it’s not
it’s indiaan not NPR pspr NPR a little yeah trou funding stuff um ndr do I
have nicknames it’s weird there’s a lot of nicknames that are used on me with
people I don’t know when I’m walking through New York City it’s the weirdest
thing they just keep Shing it’s like everybody has tourettes is I I don’t
know what’s going on it’s words that I can’t say I can’t I’m trying to behave
cuz I do curse a lot so I’m I’m trying to how do you feel about that I’ve SP
with you several times recently and it just flows it the cursing flows off your
tongue like some people you talk to when they curse it sounds so like when my
mom sometimes I’ve done something that really frustrates this is when I was
much younger and then she curses and you’re like that’s awkward it’s awkward
cursing but then there’s some people because they’re probably cursing at you
though right maybe maybe but then there’s some people when it’s just like
like Gordon R he he just says stuff and it just is like well that’s just
sounds so natural I I think it’s the so I came over to the US in 97 at the
end of 97 and uh I’ve been very fortunate to not lose the accent right cuz 97
I don’t think anybody behind the camera was even alive back then right I I
think these guys were no Caleb maybe no there’s no way he’s he’s 19 when when
were you born 91 991 yeah oh my gosh he’s he’s an old oh he’s old up for
retirement really is pretty close days I come over have the accent um lots of
awkwardness uh ensues and that’s continued but the accent has never gone away
and it is a fantastic thing to have is the British accent if you got a Boston
accent that’s not great but if you have the British ACC sorry any Boston
people but if you have a British accent then that’s fantastic because you can
get away like I’ve been here I’ve been in your offices I’ve been meeting
people here and you know I’m saying not great uh words that you should
probably not say but but people don’t understand what I’m saying anyways
they’re like okay that’s whatever he just said it’s great if you hadn’t
noticed there is an accent and I noticed I picked up on it right away I mean
most people pick up on it I I thought you were from West Valley right and not
England and but close it’s a common thing people confuse me for West Valley
West Valley is that a thing in Utah is yeah it’s right here oh okay yeah yeah
all right it’s right over here I thought it was like a cream cheese or
something I didn’t realize cuz it does sound like a butter in Wisconsin May a
cream cheese but in Utah it’s a city is it a good City be careful is it a
local it’s like all cities there’s great things about Valley and challing so
11 years since I was last in Utah mhm incredible amount of building going on
here right and like a lot of you know for good or For Worse the same thing is
happening in New York MH um but like you can’t get a house like I’ve been
trying to get a house for the past couple years and it’s like interest rates
and like the price and all that stuff this is everybody’s dealing with it um
but they’re building lots of rental places right so it’s like yes you can
rent right we ridic and I see a lot of that here there’s a lot of these
rental places going up right it yeah yeah the market dictates that the rental
market is Right more reasonable for someone who’s trying to find accommodations
the housing market even here has gone up it’s ridiculous it’s ridiculous I
there there has to be a correction there has to be a correction at some point
uh and hopefully it’s not catastrophic you don’t think so you think it’s just
going to keep going up with I know maybe it slows down or something but maybe
there been multiple points over the past few years where you’re like oh I was
going to be a reset and it and then it didn’t it doesn’t and then it didn’t
well anyway am so excited on real estate news to talk I was just going to say
like let’s get to the real the real real so you you have created a company
called Pacquiao Pacquiao you said it right by the way I know lots of people
say Pacquiao yeah yeah yeah is that a West Valley slang is that is that what
that was is that is that how they say got it yeah no that may be more like
that may be more like Nei Southern as you head sou Southern Utah and you get
more into kind of the the farming ranching cowboy and then it’s like Pacquiao
did they say scone or scone they probably say biscuit oh right yeah which for
us definitely not a biscuit no for Brits biscuits are like cookies so that’s
a that’s a whole of a yeah actually a biscuit looks like a scone that we have
very confusing sorry we you know what we probably need a chart maybe next
time so when when does the show start because you’re going to cut all this
right no the show has started the show started okay so I’m going to give you
a chance to just give me the give me the 30,000 foot what is Pacquiao sure I
don’t want you to tell me anything other than what is Pacquiao because then
I’m going to let you tell the story about how you got to Pacquiao which is
fascinating okay um so to keep this brief you know I’m British right so
anyway uh 1612 right the year 1612 I’m just kidding so um Pacquiao what is
Pacquiao that sounds like the Magna so Pacquiao is cloud-based software that
helps you uh it’s a warehouse management system MH and you uh you’re either a
3pl or you’re a e-commerce brand that does your own fulfillment manages your
own Warehouse or warehouses and you’re just shipping orders right so you’re
managing inventory you’ve got people picking and packing and bulk shipping
and maybe doing kitting doing a lot of um order processing so how you
personalize orders getting the right shipping label ship the order out handle
returns just yeah it’s just a cloud-based WMS okay so we’re ehub works in the
e-commerce space as well and we work rumored wait the e-commerce space is
rumored yeah I’ve just learned about this Ecom thing whatever that is we work
with Paco is it is it e- Commerce or E capital I no it’s E capital Hub E Hub
Small E capital H but Ecommerce I’ve seen it both ways and I think in the
early days it was e hyen and now they just got rid of TR trying to be cool
just got rid of the hyphen because we don’t need hyph and at some point it’s
going to be someone else is going to come up with a better cooler I honestly
I think it should just be commas right like e-commerce was it’s like the
reference of like Cyber Monday like is that even a thing anymore now Cyber
Monday just yeah Black Friday Cyber Monday just because we say it right but
that’s like an old school thing yeah and it’s more like we could just make we
could make something up like it’s Wacky Wednesday here we go and every every
at this point the year we called a marketing plan for that marke not yet but
I’m available want to work on something got a bunch of people back here
taking notes okay so why there’s a lot of wms’s in the market there are why
what is it why another one why not why another one but what is the what is
the story you like to tell about Pacquiao uh so I built another one pre pre
preo okay um and that was uh uh Shapiro right not to be confused with the law
firm Shapiro Shapiro Associates um because I do tend to roll that incorrectly
that like Simpson yikes there’s a lot of stuff coming out that which none of
us are surprised about um but the yeah so built uh that one learned a a load
uh sort of made many mistakes learned many great things really enjoyed it um
and then I left that I uh finished in 21 and we were you know we had
bootstrapped it all the way so it was incredible we built an incredible team
I uh got to work with one of the hardest working people I’ve ever worked with
Aaron um and I thought you were going to say James Brown no that what yeah
James Brown hardest working working man oh right and he does the cape thing
he’s also dead so um which would have been odd if you that would have been
like oh my God yeah what did they let’s not go there let no no so the so uh
yeah learned a bunch uh quit or left um and then was sort of out of logistics
for a couple years I figured I’m not going to start another logistics thing
right cuz I got into it by accident anyway trying to solve sort of uh user
things in warehouses whatever so um but then looking at the space a couple of
years later and realizing that so I I’m sorry to anybody that listens to this
that bust your bottom building a WMS the bar is low most wms’s uh are not
great and there’s some out there and I think what we did with Shapiro is we
were able to come up with a radically new interface to software that’s
typically very complex to use um so you know you you just build a iPhone app
you just build or you build an app to run an iOS you are picking and packing
orders and it’s sort of like not thinking about building another version of
what software looked like in 1998 um it’s about like just make it usable
right so that’s what I learned from uh uh that experience of shipiro and I’d
say coming at it the second time really the session for me now is uh how do
you be Client First and how do you be people first don’t build a tech company
like Tech is part of what you’re doing MH but technology is not running
around the warehouse and getting stuff done it’s people running around the
warehouse and getting stuff done and those people know little things about
logistics I’m trying not to curse um amazing you’re doing amazingly we have a
dump button so you do yeah so it would be like like every yeah yeah we could
play some we could play cool music I think what you did you just send an SOS
was that what you were trying to eject yourself one blink you know you said
something interesting that I’d like to dig into a little bit yeah just one
thing though you just said one interesting thing I know you got into this by
accident yeah and that’s our okay that’s our jumping off point because well
you said another thing that I want ask about but I want to get to the jumping
off point because the the the make it about people and connecting with people
yes I think is supremely important and so the technology could be the
greatest if people can’t use it 100% then you don’t very difficult to to okay
so you’ve done it a different way you have the technology you’ve built the
really solid technology but with the goal mind like people have to be able to
use this it has to really connect people have to feel like they own this so
there’s a there’s a reason why I say people first and I mean look for th for
people that have been in this industry for a while uh there are certain
things like the best customer service that it’s super usable real time
whatever the buzzword are you sort of there’s an element of fatigue around
that right cuz it’s no offense to marketing but that is generally sort of the
marketing thing across these products right and then you discover the real
product underneath and the real thing underneath once you’ve committed to
using whatever this platform is and like oh my gosh like but then you’re
stuck kind of yeah so when I say people first I’m not saying it as a
marketing line although if that works and gets us a client great what I
really mean is that’s the core of how my team think right so and uh it’s you
know a thing that I’ve always obsessed with is empathy and sincerity so
empathy and sincerity in what you’re doing who you’re serving who you’re
working with right so it’s always people first and the reason the reason why
it’s people first is that starts with the people that are building the
product so if you’re thinking when we’re like hey uh what should be our
feature set and how do we listen to our clients and how do we engage with our
clients and what’s our sales approach if you’re if at the core of it you’re
people first you’re going to have a different set of like Benchmark and
measurement on are we getting it right or not um and that for me is cuz look
I I’m not going to go out and build another what is that really terrible WMS
that I love to pick on on social media oh that’s right extensive 3pm Central
there you go you can beep that out if you want um no I didn’t hear a beep I
didn’t even hear it I didn’t even hear what you said 3p Central terrible um
so uh yeah so I you know you could go out and build another one of those
products and I think it’s safe to say that the majority of people that have
wms’s in play I don’t really hear anybody that’s like we love it it’s the
best they’re like all right yeah it’s you know best case yeah and I think
that for me as a troublemaker I’m like well that’s the that’s the opportunity
I mean the opportunity is I I’m fortunate enough to have learned a lot of
lessons in this space have worked with some incredible companies um I’m getting
old like what is it I want to do and what is it that I I feel is home to me
and it is the lunatics and and Rebels that are in logistics you come across
fantastic characters and people that are trying to figure this stuff out and
some of it’s complicated some of it’s a no-brainer and yeah I found a home so
for me to be able to be lucky and fortunate enough to apply what I’ve learned
continue to learn build a team around it and then we have you know our
clients are using our software their employees in the warehouses are using
the software and they’re that’s how they’re making a living like it’s yeah
that to me is just an it’s an incredible part of the journey that is life and
I’m very very glad that we’re here and also the scans are great okay I okay
so here’s what I’m going to do yes you said people empathy and sincerity and
you also said that you found a home in logistics and I’m I’m going to we’re
going to walk this back and I’m going to challenge you at some point on all
of those things all right like how to spell them Al I’m not very good at
spelling just uh you must be genius British British there are lots of Genius
level people who don’t know how to spell I I was talking to a member of the
team here and we were talking about um uh dyslexia and that’s something I’ve
always like I had to have coaching as a a small child on like speech issues
and dyslexia so yeah it’s thank gosh for uh spell check and all these other
wonderful talks well in a way in a way think because I get spell checked all
the time and it makes it completely like it totally takes the it makes the
wrong because well also I want to use really weird British words and the
spell check doesn’t doesn’t figure that out have you then go back retype it
again it corrects it again and that’s when you start ring at your phone yes
throw it off the bridge I I break a phone every week just one a massive
budget oh they’re very replaceable we have people here who are who are
directionally dyslexic which is fascinating and I’ve learned this this is
when cuz if that’s the case I have metaphorically yes okay I’ll get lost in
the bathtub if but but more like this we’re driving down the street and I’m
the passenger and the the dyslexic person is the driver and I say take a left
and then he goes right oh well and so and so what I’ve learned is yeah when
I’m driving with that person he’s driving then I say turn toward the driver
turn toward the passenger oh that’s interesting yeah yeah yeah okay so I
don’t I’m I don’t have that but I more of the words I just I think of um I I
tend what I tend to do is reverse words and I always go to like doesn’t the
brain have to do more processing to like you want to say something put words
in the wrong uh wrong positions like kind of fascinating the um uh navigating
I am terrible like I’m absolutely terrible yeah even when the GPS with the
map you know it’s saying take the next left I’m like I’ll take a left but
it’s not the right one I’m like how is it I made the wrong left and it
happens a lot I’m terrible and in New York City that’s great luck yeah isn’t
that amazing that’s uh that’s where I get all the nicknames that are thrown
out oh yeah while you’re driving while I’m driving and hand gestures
beautiful hand gestures lovely like you’re you’re number one they’re all
saying it the best hand gestures absolutely okay let’s go back yes Birmingham
Birmingham yeah I said it incorrectly no that’s great but in in the United
States we say Birmingham because that’s Alabama right but very different is
it yeah is it yeah cuz um so uh just outside of Birmingham is Dudley and
Dudley is Aussie Osborne right so is it Dudley Dudley or I mean you could say
Dudley how were you saying it Dudley I was saying Dudley but I like the way
you but I when I think of Dudley I think I’m like all right Sharon I think I
think of a asked for like all aboard like although that’s very bad you’re
saying when you grew up in Birmingham yeah what did what was your what was
your household like growing up uh construction worker dad mhm um Mom that um
um Mom Dad stayed home I got a half brother half sister um not well off and I
think it was my mom that was she really wanted to be in computers and that’s
that was like the start for me as I I wanted to like I remember having a
Commodore 64 it was my mom’s Commodore 64 um so you know when she when she
was home I was allowed to use it and then when she went out I wasn’t allowed
to use it so I got really good at using it and then putting everything back
before she just like it was and she always figured it out but yeah so that’s
that was the start yeah that was the start I think and which I’m yeah I think
about that so so lucky that the like computers came CU if without computers
what the hell would I be doing well I okay no idea I know you say that you
say that but this is where I’m going to as we go through this polish Chimney
Sweeper no because you have the right foundation and I think this is the
story I paid you to say this I think this is the story show is brought you by
bribes that I paid you empathy and sincerity like so the point I’m now you’re
pre you’re making me prematurely get to the point oh but we’ll we’ll continue
to like if you have those as your foundation and this is probably for any
business owner anyone running a business like if you have those as your
foundation isn’t that a pretty good foundation for success in lots of
different things I yes so it didn’t have to be Logistics but you did you kind
of had an affinity from an early time for kind of technology and that I no I
think as someone who was younger I was young and dumb right but a very
curious gotcha um so very curious and I’ve had this weird career because of
it where I’ve uh yeah it’s it’s been an interesting Journey I’ve been married
and divorced twice right so just a lot of learning um a lot of career pathing
and then but um I’m not dead yet and I’m still going and I’ve learned a bit
and that the bit that and the reason why I um think about empathy and
sincerity is because I for a couple of years I really obsessed I was a
software engineer for many years I’m a recovering engineer and I spent
because it was a company I co-founded it was an agency and one of the things
that we needed to figure out was ux mhm user experience design ux research
and I just immersed myself cuz it was like so fascinating like what creates a
great user interface how do you understand the people that are using it how
do you understand the pain points and it was these words were being thrown
out as far as like having empathy for users having the sincerity of um what
you’re trying to build and that uh stuck with me and I you know I I think it
is um when I was an engineer I writing code for me it was all about the the
craft of writing code and and building software MH now as an old fart uh for
me it’s about how can I have people that work well together and are uh and I
mean sounds cliche but I don’t mean it like empowered they really understand
who they’re building it for they’re really passionate they want to grow they
want to learn like that for me is like as the old guy now if I can give that
opportunity to uh build an incredible team that’s how I scale a good company
out and that’s how I build a good product right so I clients and this is
based on all of your experience leading up to this point but massive amounts
of experience it sounds like culture I’m I was being sarcastic I I couldn’t
tell the way that you rolled well I don’t know if anybody’s on just the
podcast they weren’t looking at my eyes rolling in the back of my head I
think they could hear it too if they couldn’t hear it wow right right but
culture is clearly important for you and your company yeah but not cuz again
um I’m your marketing here is great the team is fantastic I’m just going to
throw that out there but marketing will tend to and not great founders of
companies will throw out the culture thing for sure right so these things get
beat up and then they lose their meaning so for me culture I I’m not that
sophisticated we have like um like our some principles as far as how we serve
our clients how we listen the client is first but the I think from a culture
perspective I no uh is like kind of a rule is that um is that number one yeah
I think it it really is like I would much rather find someone on the team
that um is passionate hungry and is going to be a great fit for the team
versus an absolute genius that just alienates everybody and causes and you
know that was a learn cuz when I when I first started hiring when I was you
know responsible for like hiring other Engineers I think I was more nervous
than the people I was hiring I was like oh my God and I got to ask the right
questions and I remember making terrible hires like cuz it was always would
focus my hiring on do they have all the skills and then oh my God I think
this person’s a genius and then they it all never ended well so that was a
good learn for me focus on the fit before you focus on the the skills that
can be learned and developed over time yeah so I have I have a lot of background
in athletics and you wait you you answered like you couldn’t tell you
couldn’t tell that I have a lot of background why just you eat a lot of pacis
so I didn’t realize I didn’t realize you can do being very rude you look
great you know yeah there’s well another time yeah yeah we’ll come back to
that that a little that was a little hurtful but I always say just in my head
I’m Leary of superstars because in a team scenario sometimes the Superstar is
only about the Superstar and you have 10 other pieces that are meaningful
right and so when you can when you can put a team together of 11 people that
are great and they compliment each other absolutely that far outweighs the
one Superstar yeah and also you know the ownership so and I think you have to
you know when people are uh whether it’s a software engineer or a client
success manager or a salesperson you got to have context why are you doing
the thing that you’re doing um like a sales call like so if I think uh we’ve
done a really good job when people are uh reaching out to us and like what is
your product we’re looking for a WMS we’re not doing that I am allergic to
sales stuff I’m I don’t like it I’m so fatigued by I hate it when I’m being
sold to and I think that would be the case for most people right um so just
first off listen so listen to what the person is saying where are they
struggling and it’s a it’s a convers it’s a Solutions conversation really
right ABS so and but I the reason why I go there is it’s all about context so
if you have context um when you’re building software When You’re Building
Product or you’re creating content or doing marketing if you have the con if
you have the context that helps that helps inform you of those micro
decisions that wouldn’t have been covered in the overall brief or scope right
so it gives you the ability to like oh well we should make this decision
because I have the context of what we’re trying to solve for it’s so it’s so
interesting I just happened to be watching a little documentary on Hans zmer
and if you don’t know H oh my gosh I know Hans yeah yes okay so greatest the
musician right the yes yeah yeah Gladiator soundtrack I mean so many
soundrack Driving Miss Daisy driving really he did my gosh the Pirates the
Caribbean all of those wait those are a little no I I cuz he’s done such
great work Sherlock holes Interstellar Interstellar oh my gosh that
soundtrack is amazing amazing yeah yeah well the holiday so great movie Jack
Black yes great movie it’s a great movie I watch it Christmas ter a my fiance
yeahuh yeah she likes it of course I I blame the fiance yeah me too she has a
big obstacle to overcome now if you’re asking me yeah okay so listen Han
Zimmer yeah he never he has all of his meetings with the with the directors
he never takes any notes and here’s what he wants from the director tell me
the story why are you doing the story tell me the story and then he builds
the music based on the story now he’s operating at a different level oh my
gosh than than we are oh yeah and and so but he so that’s how he gets the
context so when when I’m gonna I’m just gonna say you know Captain Jack I
know you don’t like that one no no no it’s not so much that I don’t like it
that was a bit more like when Johnny when you when now when Hans reads the
script Johnny Deb’s great it’s he it’s a different soundtrack than when he
understands what Captain Jack is and then it becomes you know the stumbling
right and the music totally so he has that different context that you’re
talking about it it it’s a fascinating thing um I worked with this uh
wonderful lady called Cindy Chastain and now I think she is the head of uh
user design for MasterCard um so she’s awesome and U she was one of the first
people I got to work with ux and learn ux and she um Cindy uh would would
help us dumb people like me understand the role of ux and she would have this
story around Hollywood MH and how you have these teams like when it comes to
Building Product making a movie is the most insane exercise of building a
product because you’re bringing together hundreds of people uh it’s it it’s
acting it’s technical like CGI it’s music it’s and all of this happens in a
it’s Logistics and all of this happens in a very short period of time and
then the mov is out there right um and there was I you know Cindy used to
talk about this very well and I can’t but she would talk about how you can
take that kind of Hollywood approach when it comes to software and Building
Product and I it was yeah and so I I think about that when you talk about
like Han Zimmer and then you’re you’re talking about music and the context
rightt send the context and then then it informs yeah okay I’m taking way too
much of your time but I have so I have so many more questions so we’re just
going to are you okay if we just keep rolling yeah yeah sure you know I just
have to mention this yeah because my kids are a fan of the Ice Age oh right
the uh movies what’s the Everybody Loves Raymond guy yeah who’s the MTH
mammal mammoth mammal yeah Mammoth yeah and and you are strikingly similar to
my one of my favorite characters and that’s buck buck right yeah and he he
wears uh an eye patch an and he carries a big tooth knife I it would be
interesting like is he Jason Stam like is it is it that who does his voice
I’m sorry Jason Stam for that who’s watching the show obviously is is Jason
you said what did you say his last name St Stam Stam I say Statham I say
David Bowie do you say David Bowie Bowie yeah but you when you say a th like
I say Jason Stan you say like saying like a like an F yeah it’s a it’s a
common British thing I’m going to start doing that yeah and I wasn’t even
aware of that until like I was in my early 20s and and someone was saying are
you saying free or three I was like oh I guess but it is a if you watch like
British TV you’ll be like it’s free in it or I’ll take three of those like it
is yeah I’m mocking my own accent that’s terrible well listen you what you’re
doing right now is perfect Buck like you don’t even have to do anything I wish
can I get some of bucks money then whoever played the uh yeah you should
voice actor is something I would have Lov participated you’d be fantastic
okay let’s do this really quickly if I said Michael Kane you say well to say
it like Michael Kane you say my cocaine so it’s like Ella my name is my
cocaine although uh only supposed that only supposed to blow the bloody doors
off and that’s like every terrible Michael Kane impression that’s out there
and I’ve just added another one to it but that’s the younger Michael Kane
Michael Kane today is a little more like Michael Kane although again terrible
it’s so good but it is Michael Kane is like a hero and he’s got a fantastic
book as well I don’t know if you’ve read is Michael Kane in misong geniality
your favorite Michael Kane um that’s the Sandra Bullock movie right I’m
pretending I don’t know this movie very well uh no I’d say my favorite
Michael Kane movie is The Italian Job oh That’s a classic it is a classic so
you’re a classic Italian job not the new Italian Job someone had brought this
up the other day about it was last night actually and they were talking about
the Italian job I’m like are you talking about the Michael K one are you
talking about the the mark Marky Mark and Funky Bunch and they were talking
about the Marky Mark and I’ve never watched it so now I have to watch it you
do to have a fair assessment but I I never watched it cuz I was like what
that’s not the original right right I agree who are these ugly people and who
is it like Cameron Diaz I don’t even know who’s in it but no uh oh now I just
blanked on her name oh yeah but she’s very well known not Cameron Diaz but
the other the other one if you guys could come up with that that would be
super helpful uh fire re Theon yes that’s the one what I there terrible what
was what’s her name the the I never say it correctly so I don’t want to say
it but let’s yeah let’s move on no no we good uh okay I’m going back yes
you’re you’re in Birmingham did you go to high school in in bming Birmingham
yeah yeah yeah so I uh grew up in a in a village called astwood Bank just
outside most of the time I’ll just say I’m from statford because most people
know what straford is once you start getting into well I was I grew up in
astwood bank and I went to you know high school was the Abby High School in
redage like most people like what okay um but that’s yeah exactly so uh yeah
I went to high school I I came over here when I was 23 I just turned 23 when
I came over here and you finished I finished high school at 16 finished high
school at 16 and then did you go to college or university I uh yes I got it
was a city and guilds it’s like um Community College m but I managed to get
this by doing a mechanical engineering apprenticeship or else I wouldn’t have
got that right I wouldn’t have been able to have done that so and that was by
accident that was like me finished school I didn’t have a job I went walked
to like factories to like try and get a job right and I wasn’t getting one
and then a half mile down the road there’s a very rich guy who owns all this
stuff and he’s like I need someone to mow my Lawns I’m like great and that’s
what I did for the summer like trying to figure out what what I’m now in
adulthood what am I going to do at 16 yeah and because I took pride in mowing
his like tennis courts and his Lawns and all this stuff that he had he was
like you uh do you want a job and I have an engineering company and that’s
how I got this apprenticeship and it’s amazing very very fortunate for that
well listen it goes to the it goes back to the the same old story if you have
a job even if you don’t like your job do your job well you just never know
what it’s going to lead to IE but I think the bigger question I have about
this whole thing that you just talked about is that you mowed his tennis
court so you’re telling me that he had a grass tennis court like Wimbledon
yeah yeah yeah no it was uh who has that like some like I don’t know like
fourth or fifth uh cousin from the the Spencer or w