Frequently asked questions

Everything you need to know about GLS US.

• Where does GLS deliver?

  GLS provides parcel delivery throughout its core operating footprint, including California, Arizona, Nevada, Oregon, Washington, Idaho, Utah, New Mexico, Texas, and Colorado. Transit times vary by origin and destination, with one- and two-day delivery available across much of the network. Shipments destined beyond the core footprint are delivered through a trusted network of partner providers.

• I already have a GLS® account. Can I use it with eHub?

  Absolutely. We’ll work with you to connect your existing GLS account to eHub, so you can continue shipping without starting over. The team will guide you through the onboarding process to make the transition as seamless as possible.

• Why should I choose GLS?

  GLS is a strong choice for businesses shipping throughout the Western U.S. and Texas that want fast regional delivery, dependable service, and greater shipping flexibility. With first-mile pickup and no minimum shipment requirements, businesses can ship everything from a single package to larger, multi-piece shipments weighing up to 150 pounds. Much of California is served overnight, while one- and two-day transit reaches much of the GLS network. Combined with real-time tracking, proactive delivery notifications, visual proof of delivery, personalized local support, and the global strength of GLS Group, businesses gain a regional shipping solution built for performance and reliability.

• How do GLS rates compare to other shipping providers on the eHub platform?

  GLS offers highly competitive pricing designed to help businesses reduce total transportation costs. In addition to attractive base rates, GLS provides fewer surcharges and competitive accessorial pricing, helping businesses achieve greater overall shipping value.

• What types of shipments are best suited for GLS?

  GLS is an excellent choice for businesses looking to optimize regional shipping without sacrificing flexibility. The network supports packages up to 150 pounds, multi-piece shipments, and first-mile pickup with no minimum shipment requirements. Combined with fast transit times, shipment visibility, and personalized support, GLS helps businesses match the right shipping solution to the right shipment.