Muley Freak is all about hunting accessories and apparel. Located in Ogden, Utah, Muley Freak embodies the western hunting aesthetic. They had been using a different shipping solution, but after seeing what kind of rates and service they’d receive, they thought it might be worth a try.
How Muley Freak Partnered with eHub
Prior to implementing eHub, they thought they were receiving the best rates possible and that their manual fulfillment was just how things were. After an eHub shipping specialist reached out to them, they started a conversation about some strategies Muley Freak might be interested in.
They found that they could get a much better deal with eHub after asking for a cost-analysis. One of the main things that made them switch from ShipStation to eHub was eHub’s team implementing business rules for them, which would make the entire shipping process seamless and efficient for them. After switching to eHub, they’ve been able to ship out more orders more quickly thanks to business rule automation.
Since implementing eHub’s software, Muley Freak has seen significant cost savings, lower overhead, and better customer service results while maintaining the quality that their customers appreciate.
Some of the main challenges we faced were getting the lowest rates possible and getting better customer service when we had an issue.
Aaron van Woerkom
Operations Manager at Muley Freak
Top Favorite Aspects of eHub
Rate savings of 21% per label
Streamlined fulfillment process for quick turnaround
Efficient, easy customization
About Sewing Parts Online:
Sewing Parts Online is located in Dickson, Tennessee, and has been in business since 2008, fulfilling over 1 million orders since then. A quality sewing machine can last for decades with the proper care and parts, which is where Sewing Parts Online excels. They sell a variety of parts and accessories for the top global sewing brands.
How Sewing Parts Online Partnered with eHub
Sewing Parts Online were using an order management software that had switched to eHub’s API for rate shopping and shipping. After they upgraded their software system, one of the perks of the upgrade was an integration with eHub. The switch went as expected, instantly providing savings to Sewing Parts Online.
With our Order Management Software using eHub, it’s all pretty seamless and it’s a lot quicker to get a package out the door.
eHub’s API had a seamless integration with Sewing Parts Online order manager- offering a 20% time savings on top of the 20-30% shipping savings. This allows them to improve their customer experience, resulting in fulfilling more sales quickly, more scalability, and a greater bottom line as they fulfill the next million orders.
Top Favorite Functions
20% daily time savings for the warehouse team
20-30% savings on each label
Direct contact with customer support staff for easy integration
About Vuori:
Headquartered in Encinitas, California, Vuori designs and sells clothing inspired by the SoCal lifestyle, mixing athletic performance with sustainable style. They have an engaged community with retail shops throughout the US, as well as a distribution center shipping thousands of packages a day. Their popularity has only grown as more and more people try their products.
Challenges Vuori Faced
As their business thrived, their fulfillment process needed to keep pace. How could they keep shipping costs down? Could they speed up the way they were fulfilling orders? They were utilizing a legacy warehousing management system paired with file drops. Whatever solution they chose would not only need to save them money on their shipping costs, but it would also need to integrate with their current WMS.
How Vuori Partnered with eHub
In order to properly integrate Vuori’s inhouse software with eHub’s API, the eHub team developed a custom integration for Vuori’s systems. We did it at no additional charge, it’s all a part of our process. This integration gave them access to more shipping products and service levels they didn’t have before, as well as allowed them to implement business rules to streamline the shipping process with predetermined weights and sizes. The eHub team took feedback from the Vuori team about what they needed, and our team used that information to create a competitive shipping program.
The shipping specialists at eHub provided a strategy to shift over 44,000 shipments to a different service level that was not only cheaper, but didn’t compromise on speed of delivery either. eHub also provided reporting and end of day scans to track shipments.
The shipping strategy resulted in savings on over 61% of Vuori’s shipments,with nearly $1 million of savings annually. Not only that, but the whole distribution center saved 2 hours a day, creating a more efficient workflow that gained further savings on overhead and employment costs.
Top Favorite Functions:
Nearly $1 million saved annually
Direct access to developers to streamline integration
Fulfillment time savings daily
About Yankee Thunder:
A New and Growing Business
Home of the Hang ‘n Hook Target Stand, Yankee Thunder sells steel shooting targets that are affordable and easy-to-assemble, as well as other “gear for men who love God, guns… and a good laugh.”
This small family-owned business began in 2018 operating out of their garages, bugging their wives with noxious fumes. In 2020, they transitioned into a full-fledged business, Q2 Tactical / Yankee Thunder, with a manufacturing facility harbored in Layton, Utah.
A budding company, Yankee Thunder now ships between 100 and 200 orders per day across the country to their tens of thousands of customers.
And demand is still growing, thanks to their funny tell-it-like-it-is branding and DIY-setup videos.
Challenges Yankee Thunder Faced
Yankee Thunder sought to do their research on ways to make their business more efficient from the very beginning.
They wanted something that could streamline their online sales and shipping processes from the get-go so they could hit the ground running. Managing fulfillment and keeping costs down was important so they could maximize their output, shipping costs, and bottom line since demand for their easy-to-make steel targets was already picking up.
After researching a few different solutions, Yankee Thunder chose eHub to streamline their business for e-commerce and shipping, and they haven’t looked back.
We see the saving on a daily basis – and we noticed it right away.
How Yankee Thunder Partnered with eHub
Ever since Yankee Thunder implemented eHub’s shipping software in May 2020,
They estimate that they’ve saved more than $30,000 per year in shipping costs.
“We see the savings on a daily basis–and we noticed it right away,” Brayden says. “We have been able to work with the eHub team to reduce our costs, not only on shipping but the shipping supplies we request.”
“We don’t have to calculate anything in our head!” Plus, the option of keeping the prices displayed throughout the process on the eHub platform has been helpful to “catch errors as we go,” Brayden says.
As a new company implementing a new service, Brayden was highly complimentary of the customer service team at eHub, stating, “We worked really closely with the eHub team to ask questions, to get training for new hires, and to make sure we were familiar with it as we implemented it into the company.”
“Honestly, it’s super user-friendly and easy to navigate,” Brayden says, calling himself to go- to guru on eHub’s software at work. “I enjoy using the system!”
Top Favorite Functions:
Ability to prioritize shipments based on options
Preset filters to batch orders
Inventory management that calculates weights and quantities automatically
With eHub we’ve been very happy – our contacts have been great to work with! Our advice? Go with eHub!
About Vox Fulfillment:
Reliable Ecommerce Distribution
Headquartered in Provo, Utah, Vox Fulfillment is a 3PL (also known as a third-party logistics provider). They manage the warehousing, distribution, and fulfillment for a variety of businesses ranging from small solopreneur businesses to Fortune 500 companies. They ship all over the world, fulfilling orders that include around 7500 packages a day.
The financial impact is literally hundreds of thousands of dollars.
Challenges Vox Faced
With such a high volume, they needed a high level of service paired with the ability to rate shop to find the lowest shipping rates for their packages. They also needed a solution that could integrate with their WMS, TMS, and IMS for domestic and international shipments.
They were using a combination of their own software in partnership with Stamps.com, but were curious if there was a way to integrate their software with something more cost-effective. Since their business revolves around logistics and fulfillment, keeping costs low is a priority. The companies they partner with have come to expect a certain level of service and efficiency, so keeping shipping rates low helps them to continue to offer that same great service without having to raise costs.
We use a homegrown software for WMS, IMS, and TMS, but we were looking for a better carrier mix to bring down our shipping cost.
Top Favorite Functions:
Hundreds of thousands of dollars in savings
Direct access to developers to streamline integration
Customer support knowledge and response
How Vox Partnered with eHub
In order to properly integrate Vox’s inhouse software with eHub’s API, the EHub team developed a custom integration free of charge as part of our services.
Our team did a direct API connection to eHub which gave access to additional carriers and discounted shipping rates.
Once the API implementation was completed, the Vox team started seeing savings immediately.
“We save on nearly every package we send.” Collins added.
Since May of 2020, when Vox originally signed up with eHub, their savings are over $700k and counting.
