How Snapl Optimizes Performance with eHub’s KPIs

In a global economy where logistics and shipping are paramount, Snapl has harnessed the power of eHub’s Key Performance Indicators (KPIs) to optimize its operations. This case study will explore the symbiotic relationship between Snapl and eHub, demonstrating how the latter’s innovative solutions have helped transform Snapl’s shipping processes.

About Snapl

Snapl, located at 410 Jersey Ave. in Gloucester City, NJ, is a warehouse and shipping company founded in 1989. With a 35,000 sq.ft. temperature-controlled warehouse and nine employees, Snapl ships approximately 5,000 orders per month to both B2B and B2C customers. The company also operates trucks that make local deliveries within New Jersey, Pennsylvania, and Delaware.

The Problem

Before partnering with eHub, Snapl’s shipping was managed manually, with labels purchased directly from carrier accounts. This method proved expensive, especially with USPS, and challenging to manage, inhibiting the company’s ability to scale and affecting revenue and growth projections.

The Solution

Upon being contacted by eHub, Snapl transitioned to using eHub’s online shipping management system, essentialhub.com, to manage shipment packaging, volume, and overall label spend. Additionally, the platform enabled the creation of end-of-day manifests for USPS and DHL.

The Impact

Since implementing eHub, Snapl has seen significant improvements in its bottom line. Specifically, the company has experienced:

eHub Impact

Furthermore, merchants have commented on the noticeable improvement in order processing and communication, and there has been a reduction in inquiries related to shipment delays and issues.

Scaling the Business

The intuitive interface and automation features of eHub’s platform have allowed Snapl to manage and track shipping labels more efficiently. This has resulted in reduced overhead, fewer manual errors, and the ability to onboard new merchants, thereby expanding the business.

Customer Support

Snapl has found eHub’s customer support to be exceptional, with prompt responses and solutions to any issues that have arisen during the onboarding process and beyond.

Integration with Existing Systems

eHub’s flexible API seamlessly integrated with Snapl’s Order Management System (OMS) and Warehouse Management System (WMS), creating a cohesive bridge between operational software and shipping label management.

The end result for us is a transformative improvement in our shipping and label management operations. We’ve found that eHub and their platform has not just been a tool but a strategic partner that has empowered us to deliver better, faster, and more reliably, positioning us for sustained growth in a competitive marketplace.

Conclusion

In summary, the partnership between Snapl and eHub has revolutionized Snapl’s shipping and label management operations. The various improvements and benefits detailed in this case study underscore the value of eHub’s KPIs and the company’s role as a strategic partner in Snapl’s ongoing success. Looking forward, Snapl is eager to further integrate and expand its use of eHub’s features and services, confident that this partnership will continue to be a pivotal aspect of its success in a competitive marketplace. See more about Snapl at snapl.com.

About Muley Freak:

Muley Freak is all about hunting accessories and apparel. Located in Ogden, Utah, Muley Freak embodies the western hunting aesthetic. They had been using a different shipping solution, but after seeing what kind of rates and service they’d receive, they thought it might be worth a try.

How Muley Freak Partnered with eHub

Prior to implementing eHub, they thought they were receiving the best rates possible and that their manual fulfillment was just how things were. After an eHub shipping specialist reached out to them, they started a conversation about some strategies Muley Freak might be interested in.

They found that they could get a much better deal with eHub after asking for a cost-analysis. One of the main things that made them switch from ShipStation to eHub was eHub’s team implementing business rules for them, which would make the entire shipping process seamless and efficient for them. After switching to eHub, they’ve been able to ship out more orders more quickly thanks to business rule automation.

Since implementing eHub’s software, Muley Freak has seen significant cost savings, lower overhead, and better customer service results while maintaining the quality that their customers appreciate.

Some of the main challenges we faced were getting the lowest rates possible and getting better customer service when we had an issue.

Aaron van Woerkom

Operations Manager at Muley Freak

Top Favorite Aspects of eHub

About Sewing Parts Online:

Sewing Parts Online is located in Dickson, Tennessee, and has been in business since 2008, fulfilling over 1 million orders since then. A quality sewing machine can last for decades with the proper care and parts, which is where Sewing Parts Online excels. They sell a variety of parts and accessories for the top global sewing brands.

How Sewing Parts Online Partnered with eHub

Sewing Parts Online were using an order management software that had switched to eHub’s API for rate shopping and shipping. After they upgraded their software system, one of the perks of the upgrade was an integration with eHub. The switch went as expected, instantly providing savings to Sewing Parts Online.

With our Order Management Software using eHub, it’s all pretty seamless and it’s a lot quicker to get a package out the door.

eHub’s API had a seamless integration with Sewing Parts Online order manager- offering a 20% time savings on top of the 20-30% shipping savings. This allows them to improve their customer experience, resulting in fulfilling more sales quickly, more scalability, and a greater bottom line as they fulfill the next million orders.

Top Favorite Functions

About Vuori:

Headquartered in Encinitas, California, Vuori designs and sells clothing inspired by the SoCal lifestyle, mixing athletic performance with sustainable style. They have an engaged community with retail shops throughout the US, as well as a distribution center shipping thousands of packages a day. Their popularity has only grown as more and more people try their products.

Challenges Vuori Faced

As their business thrived, their fulfillment process needed to keep pace. How could they keep shipping costs down? Could they speed up the way they were fulfilling orders? They were utilizing a legacy warehousing management system paired with file drops. Whatever solution they chose would not only need to save them money on their shipping costs, but it would also need to integrate with their current WMS.

How Vuori Partnered with eHub

In order to properly integrate Vuori’s inhouse software with eHub’s API, the eHub team developed a custom integration for Vuori’s systems. We did it at no additional charge, it’s all a part of our process. This integration gave them access to more shipping products and service levels they didn’t have before, as well as allowed them to implement business rules to streamline the shipping process with predetermined weights and sizes. The eHub team took feedback from the Vuori team about what they needed, and our team used that information to create a competitive shipping program.

The shipping specialists at eHub provided a strategy to shift over 44,000 shipments to a different service level that was not only cheaper, but didn’t compromise on speed of delivery either. eHub also provided reporting and end of day scans to track shipments.

The shipping strategy resulted in savings on over 61% of Vuori’s shipments,with nearly $1 million of savings annually. Not only that, but the whole distribution center saved 2 hours a day, creating a more efficient workflow that gained further savings on overhead and employment costs.

Top Favorite Functions:

About Yankee Thunder:

A New and Growing Business

Home of the Hang ‘n Hook Target Stand, Yankee Thunder sells steel shooting targets that are affordable and easy-to-assemble, as well as other “gear for men who love God, guns… and a good laugh.”

This small family-owned business began in 2018 operating out of their garages, bugging their wives with noxious fumes. In 2020, they transitioned into a full-fledged business, Q2 Tactical / Yankee Thunder, with a manufacturing facility harbored in Layton, Utah.

A budding company, Yankee Thunder now ships between 100 and 200 orders per day across the country to their tens of thousands of customers.

And demand is still growing, thanks to their funny tell-it-like-it-is branding and DIY-setup videos.

Challenges Yankee Thunder Faced

Yankee Thunder sought to do their research on ways to make their business more efficient from the very beginning.

They wanted something that could streamline their online sales and shipping processes from the get-go so they could hit the ground running. Managing fulfillment and keeping costs down was important so they could maximize their output, shipping costs, and bottom line since demand for their easy-to-make steel targets was already picking up.

After researching a few different solutions, Yankee Thunder chose eHub to streamline their business for e-commerce and shipping, and they haven’t looked back.

We see the saving on a daily basis – and we noticed it right away.

How Yankee Thunder Partnered with eHub

Ever since Yankee Thunder implemented eHub’s shipping software in May 2020,

They estimate that they’ve saved more than $30,000 per year in shipping costs.

“We see the savings on a daily basis–and we noticed it right away,” Brayden says. “We have been able to work with the eHub team to reduce our costs, not only on shipping but the shipping supplies we request.”

“We don’t have to calculate anything in our head!” Plus, the option of keeping the prices displayed throughout the process on the eHub platform has been helpful to “catch errors as we go,” Brayden says.

As a new company implementing a new service, Brayden was highly complimentary of the customer service team at eHub, stating, “We worked really closely with the eHub team to ask questions, to get training for new hires, and to make sure we were familiar with it as we implemented it into the company.”

“Honestly, it’s super user-friendly and easy to navigate,” Brayden says, calling himself to go- to guru on eHub’s software at work. “I enjoy using the system!”

Top Favorite Functions:

With eHub we’ve been very happy – our contacts have been great to work with! Our advice? Go with eHub!

About Vox Fulfillment:

Reliable Ecommerce Distribution

Headquartered in Provo, Utah, Vox Fulfillment is a 3PL (also known as a third-party logistics provider). They manage the warehousing, distribution, and fulfillment for a variety of businesses ranging from small solopreneur businesses to Fortune 500 companies. They ship all over the world, fulfilling orders that include around 7500 packages a day.

The financial impact is literally hundreds of thousands of dollars.

Challenges Vox Faced

With such a high volume, they needed a high level of service paired with the ability to rate shop to find the lowest shipping rates for their packages. They also needed a solution that could integrate with their WMS, TMS, and IMS for domestic and international shipments.

They were using a combination of their own software in partnership with Stamps.com, but were curious if there was a way to integrate their software with something more cost-effective. Since their business revolves around logistics and fulfillment, keeping costs low is a priority. The companies they partner with have come to expect a certain level of service and efficiency, so keeping shipping rates low helps them to continue to offer that same great service without having to raise costs.

We use a homegrown software for WMS, IMS, and TMS, but we were looking for a better carrier mix to bring down our shipping cost.

Top Favorite Functions:

How Vox Partnered with eHub

In order to properly integrate Vox’s inhouse software with eHub’s API, the EHub team developed a custom integration free of charge as part of our services.

Our team did a direct API connection to eHub which gave access to additional carriers and discounted shipping rates.

Once the API implementation was completed, the Vox team started seeing savings immediately.

“We save on nearly every package we send.” Collins added.

Since May of 2020, when Vox originally signed up with eHub, their savings are over $700k and counting.