If you’re involved in the shipping industry, you’ve likely heard the term “manifest” before. But what exactly is manifest, and why does it matter? In this article, we’ll dive into what a manifest is, why it’s essential, and how working with a third-party logistics (3PL) provider can help streamline your shipping process.

What is a Manifest?

At its core, a manifest is a detailed list of all the items transported on a particular shipment. It typically includes information such as the product name, quantity, weight, and dimensions. The purpose of a manifest is to provide a clear and comprehensive overview of everything being shipped, which can be especially important for larger shipments with multiple items.

Why is a Manifest Important?

There are several reasons why a manifest is essential in the shipping industry. First and foremost, it helps to ensure that everything that is supposed to be shipped actually gets shipped. By having a clear and detailed list of all the items that are supposed to be included in a shipment, it’s much less likely that something will be accidentally left behind or forgotten.

In addition to ensuring that everything is included in a shipment, a manifest can also help to speed up the shipping process. When a shipment arrives at its destination, the recipient can quickly reference the manifest to confirm that everything has been received as expected. This can help to reduce the amount of time spent manually checking each individual item, which can be especially valuable for larger shipments.

Finally, a manifest can be helpful if there is a problem with a shipment. If something is missing or damaged, the manifest can be used to identify precisely what was supposed to be included in the shipment, which can help streamline the process of resolving the issue.

How Can a 3PL Help with Manifests?

Managing manifests can be a time-consuming process, especially for businesses that are shipping large quantities of products. That’s where a third-party logistics (3PL) provider can come in handy. Here are a few ways that a 3PL can help with manifest management:

Creating Accurate Manifests: One of the primary benefits of working with a 3PL is that they can help to create accurate and detailed manifests for each shipment. By leveraging their expertise and experience, a 3PL can ensure that every item that should be included in a shipment is listed on the manifest and that all of the necessary information (such as weight and dimensions) is included.

Streamlining the Shipping Process: In addition to creating accurate manifests, a 3PL can also help to streamline the shipping process as a whole. By handling tasks such as carrier selection and shipment scheduling, a 3PL can free up time and resources for businesses to focus on other aspects of their operations.

Resolving Issues with Shipments: Finally, if there is an issue with a shipment (such as something being lost or damaged), a 3PL can help quickly and efficiently resolve the problem. By using the manifest as a reference, they can identify exactly what was supposed to be included in the shipment and work to replace or repair anything that was lost or damaged quickly.

eHub and Manifest Management

If you’re looking for a reliable and experienced 3PL provider to help with your manifest management, look no further than eHub. Our platform connects business owners with a vetted network of 3PL partners who can provide end-to-end logistics solutions, including accurate manifest management.

In addition to manifest management, our 3PL partners can help with tasks such as carrier selection, transportation management, and more. With eHub, you can easily compare quotes from multiple providers to find the best option for your specific needs.

How Can a 3PL Help with the Manifest Process?

A 3PL can play a crucial role in the manifest process, especially for shippers who are new to the industry or who lack the resources to manage shipping on their own. 3PLs have the experience and expertise needed to create accurate manifests, ensuring that all necessary information is included and that all regulations are followed.

In addition to creating manifests, 3PLs can help with other aspects of the shipping process, such as coordinating with carriers, managing transportation costs, and ensuring compliance with regulations. By working with a 3PL, shippers can focus on other essential aspects of their business while leaving the shipping logistics to the experts.

eHub: Connecting Business Owners with Reliable 3PL Partners

At eHub, we understand that finding a reliable and trustworthy 3PL partner can be a daunting task for business owners. That’s why we’ve created a platform that connects business owners with our vetted network of 3PL partners, making it easy to find the right partner for your shipping needs.

Our network of 3PL partners includes companies that specialize in a wide range of shipping services, from freight forwarding to warehousing and distribution. We carefully screen all of our partners to ensure they meet our high standards for quality, reliability, and customer service.

In addition to providing access to our network of 3PL partners, eHub also offers a variety of tools and resources to help business owners manage their shipping needs. Our user-friendly platform allows you to track shipments, manage invoices, and get real-time shipment updates.

Conclusion

In summary, a shipping manifest is a crucial document that serves as a detailed record of all the items being shipped, as well as important information such as the sender and recipient’s contact details and the carrier’s details. Creating an accurate and complete manifest is essential for complying with regulations, ensuring timely delivery, and providing proof of delivery.

Working with a 3PL can help ensure that your manifests are created accurately and efficiently while providing various other valuable services, such as cost management, compliance management, and logistics expertise. eHub’s platform makes it easy to find and connect with reliable 3PL partners, providing business owners with the peace of mind that comes with knowing their shipping needs are in good hands.

When it comes to shipping and logistics, dunnage is a term that is often used but not well understood. Simply put, dunnage refers to materials that are used to secure and protect goods during transportation. While it may seem like a small detail, the proper use of dunnage can make a big difference in the safety and integrity of the products being shipped.

To better understand the definition of dunnage, imagine it as a shield that protects your precious cargo during the journey to its destination. Like a shield, dunnage needs to be strong enough to withstand the rigors of transportation and prevent damage to your products. It also needs to be tailored to the specific needs of your products so that it can provide the right level of support and protection.

Many different materials can be used as dunnage, including foam, cardboard, and plastic. Each material has its own strengths and weaknesses, and the choice of dunnage will depend on factors such as the weight and fragility of the products being shipped, as well as the mode of transportation and the length of the journey.

Common Usage

A few examples of the different types of dunnage that are commonly used and their specific application include:

• Airbags: inflatable bags used to brace cargo and prevent movement during transport

• Foam inserts: used to create custom-fit cavities for delicate or irregularly shaped items

• Corrugated sheets: placed between layers of stacked goods to prevent shifting and protect against damage

• Dunnage bags: similar to airbags, but filled with compressed air and used to brace cargo against walls or other fixed surfaces

• Pallets: wooden, plastic, or metal platforms used to elevate goods off the ground and enable easy handling with forklifts or pallet jacks

• Slip sheets: thin sheets of plastic or cardboard used as an alternative to pallets to move goods within a warehouse or transport container

• Void fillers: materials such as packing peanuts, paper, or bubble wrap used to fill empty spaces in a container and prevent goods from shifting during transport

• Strapping: used to secure goods to pallets or to each other to prevent movement or shifting

• Dunnage racks: metal or plastic racks that separate and organize goods within a container or trailer.

In Safe Hands

One of the key benefits of working with a 3PL partner who understands dunnage is that they can help you select suitable materials and design a custom solution that meets the specific needs of your products. This can be especially important when shipping fragile or high-value items that require extra care and attention.

For example, imagine that you are shipping a set of delicate glass sculptures. Without the proper dunnage, the sculptures could be jostled around during transportation and break into a million pieces. However, with the right combination of foam padding and cardboard inserts, the sculptures can be securely placed and arrive at their destination intact.

Of course, selecting the right dunnage is only one part of the equation. Proper installation and placement are also crucial to ensure the dunnage works effectively. This is where the expertise of a 3PL partner can really come in handy.

Experience Goes a Long Way

Experienced 3PL partners will know exactly how to install and place dunnage in a way that maximizes its effectiveness. They will also be familiar with the different regulations and guidelines that govern the use of dunnage and can ensure that your shipments are in compliance with these rules.

In addition to providing expert advice on dunnage, 3PL partners can also offer a range of other services that can help to streamline your shipping and logistics operations. For example, they may be able to offer warehousing and inventory management solutions or help you optimize your supply chain to reduce costs and improve efficiency.

Wrapping Up

Working with a 3PL partner who understands dunnage can be an essential part of your overall logistics strategy. By choosing suitable materials and installation techniques, you can ensure that your products arrive at their destination in the same condition as when they left your facility. This can not only help to protect your brand reputation but also save you money on costly product returns and replacements. Not to mention, it can be very disappointing as a customer to receive a package that they’ve been anticipating only to have it arrive damaged because of improper shipping.

In conclusion, dunnage may seem like a small detail in the grand scheme of shipping and logistics, but it can make a big difference in the safety and integrity of your products. By working with a 3PL partner who understands dunnage, you can ensure that your shipments are adequately secured and protected, no matter how far they need to travel. So, the next time you’re shipping valuable cargo, remember the importance of dunnage and its role in protecting your products.

Working with a third-party logistics (3PL) provider can be a game-changer for merchants looking to streamline their supply chain and focus on growing their business. However, for those who have never worked with a 3PL before, it can be daunting to know where to start. In this article, we’ll answer some of the most common questions merchants have when considering working with a 3PL.

How much does it cost to work with a 3PL?

The cost of working with a 3PL can vary widely depending on factors such as the size of your business, the complexity of your supply chain, and the specific services you require. Some 3PLs charge a flat fee for their services, while others charge based on the volume of orders they process or the storage space they require.

It’s important to carefully review a 3PL’s pricing structure to ensure it aligns with your business needs and budget. Some 3PLs offer a range of services that can be customized to meet your specific needs, while others may require you to sign a long-term contract.

Do 3PLs have monthly minimums?

Many 3PLs do have monthly minimums, which means that you’ll need to meet a specific volume of orders or storage space requirements each month to maintain your relationship with the provider. This can be a good thing, as it ensures you’re getting value from the service and encourages you to focus on growing your business.

However, it’s essential to carefully review the minimums required by any potential 3PL to ensure they are realistic and achievable for your business. If you’re starting out or are in a period of slow growth, you may want to look for a 3PL that has lower minimums or offers more flexibility in its pricing structure.

How much hand-holding will a 3PL give me?

The level of support you receive from a 3PL can vary widely depending on the provider and the specific services you require. Some 3PLs offer a high level of support, with dedicated account managers and frequent communication, while others take a more hands-off approach.

When evaluating a 3PL, it’s essential to understand how much support they offer and how responsive they are to your needs. Look for a provider that has a reputation for excellent customer service, and that is willing to work closely with you to understand your business and help you achieve your goals.

Is it better to have a 3PL closer to me or closer to my customers?

The answer to this question depends mainly on your business and supply chain requirements. If you need to receive products from suppliers quickly, it may be advantageous to work with a 3PL that is located close to your business. On the other hand, if you ship a large volume of products to customers in a specific region, it may make more sense to work with a 3PL that has a facility in that area.

Ultimately, the goal should be to find a 3PL that can provide the services you need at a competitive price, regardless of their location.

How automated are 3PLs? Will I have to do a lot of manual input on my end?

The level of automation offered by a 3PL can vary widely depending on the provider and the specific services you require. Some 3PLs use advanced technology to automate much of the order fulfillment process, while others rely on manual processes.

When evaluating a 3PL, it’s essential to understand how automated their processes are and how much manual input will be required on your end. Look for a provider that has invested in advanced technology and can offer a high level of automation to help streamline your supply chain.

Can a 3PL help me get a product through customs or act as the importer on file?

Yes, many 3PLs offer customs brokerage services and can act as the importer on record for your shipments. This can be a valuable service for merchants importing products from overseas and want to ensure that their shipments clear customs quickly and smoothly.

When evaluating a 3PL, it’s essential to understand their experience with customs brokerage and their ability to handle any issues that may arise during the import process. Look for a provider that has a proven track record of success in this area and that can provide references from other clients who have used their customs brokerage services.

How does insurance work with a 3PL? Do I need to have my own insurance on my products, or does their insurance cover everything?

Most 3PLs carry insurance to cover damage or loss of your products while they are in their care. However, the specific details of their insurance coverage can vary, so it’s essential to understand what is covered and what is not.

In many cases, it may be necessary for you to carry your own insurance to cover any potential gaps in the 3PL’s coverage. This can include things like product liability insurance, which can protect you if one of your products causes harm to a customer.

When evaluating a 3PL, be sure to ask about their insurance coverage and what types of insurance you may need to carry to ensure that your products are fully protected.

How long does it take to onboard with a 3PL?

The onboarding process with a 3PL can vary depending on the provider and the specific services you require. In general, however, you can expect the onboarding process to take several weeks to a few months.

During the onboarding process, you will typically work closely with your 3PL to provide them with the information they need to manage your supply chain effectively. This may include things like product information, order history, and shipping requirements.

When evaluating a 3PL, be sure to ask about their onboarding process and what you can expect regarding timelines and requirements.

If there are lost packages, who is responsible for finding them and working with the customer?

If a package is lost or damaged while in the care of a 3PL, the responsibility for finding and resolving the issue will typically fall on the 3PL. However, it’s essential to review the specific terms of your contract to understand what is covered and what is not.

When evaluating a 3PL, be sure to ask about their policies for lost or damaged packages and how they handle customer inquiries and complaints. Look for a provider with a proven track record of resolving issues quickly and efficiently.

What levels of shrinkage and accuracy are normal?

Shrinkage and accuracy levels can vary widely depending on various factors, including the specific industry you are in, the complexity of your supply chain, and the quality of your products.

In general, a well-run 3PL should be able to achieve accuracy levels of 99% or higher with low levels of shrinkage. However, it’s essential to review the specific performance metrics of any potential 3PL to ensure they meet your expectations.

When evaluating a 3PL, be sure to ask about their performance metrics and how they track and report on their performance. Look for a provider that is transparent about their performance, and willing to work closely with you to improve their processes continually.

Conclusion

Working with a 3PL can be a great way to streamline your supply chain and focus on growing your business. However, it’s essential to carefully evaluate potential providers to ensure that they can meet your specific needs and budget.

When evaluating a 3PL, be sure to ask about their pricing structure, minimum
monthly requirements, and the level of support they can provide. Consider the location of the 3PL in relation to both your business and your customers, as well as the level of automation they offer and their experience with customs brokerage.

It’s also essential to understand the insurance coverage provided by the 3PL and any gaps that may need to be covered by your own insurance. Finally, be sure to review the onboarding process, policies for lost or damaged packages, and performance metrics to ensure that the 3PL is meeting your expectations.

By carefully evaluating potential 3PL providers and choosing the right partner for your business, you can enjoy the benefits of a streamlined supply chain and focus on growing your business with confidence.

At no cost, we will do the leg work that requires merchants to invest hundreds of hours in finding a 3PL or Fulfillment Center that genuinely meets their needs and requirements. We verify every partner by checking references, touring warehouses, verifying pick pack accuracy and customer visibility, and ensuring customer service is a top priority. With all of the hours we have spent carefully selecting top-tier fulfillment centers to bring in as partners, we can line up your business needs with a highly recommended partner.

Small parcel shippers have a plethora of options when it comes to choosing carriers to ship their packages. While it may be tempting to stick with one carrier – an approach the carriers prefer as long as they are the single chosen provider! – using multiple carriers can offer a range of benefits that can positively impact a business’s bottom line.

Whether you are a Small Business, Midmarket, or even an enterprise-sized company, it is essential to understand the benefits of using multiple small parcel carriers.

Cost savings

One of the most significant benefits of using multiple carriers is the potential cost savings. When businesses rely on a single carrier, you will be subject to that carrier’s pricing and structure alone. While you may have negotiated discounts below an initial proposal, the resulting rates may not always be the most cost-effective option.

Using multiple carriers, businesses can compare rates and choose the most cost-effective option for each shipment. Additionally, having multiple carriers can help you when it is time to negotiate rates with each carrier as they compete for the business.

Improved delivery times

Another benefit of using multiple carriers is that it can optimize your delivery time vs. cost optimization. Different carriers may have different time-in-transit expectations to a particular address, so choosing the most suitable carrier and service for any particular package is crucial for optimizing cost with a good customer experience.

In addition, some carriers may offer better “express” type services than others, and so for those expedited shipping requirements, being able to choose a better-performing carrier will facilitate the meeting and hopefully exceed your customers’ expectations.

Increased flexibility

Using multiple carriers can also offer increased flexibility when it comes to shipping. If a business only uses one carrier, it may be limited to shipping to those destinations that the particular carrier supports.

For example, if you need to ship a package to a rural location, you may choose a carrier specializing in delivering to rural areas. Again, by having multiple carriers, you can choose the carrier that offers the best option for each shipment.

Reduced risk of service disruptions

When you rely on a single carrier, you may be vulnerable to service disruptions if that carrier experiences any issues or network outages. If one carrier experiences an issue, the business can quickly switch to another carrier to ensure that the package is still delivered on time.

These disruptions can be from weather impacting part of that carrier’s network (while another may be able to bypass it), or disruptions in service due to labor issues, similar to what the two largest US carriers are facing this year.

By using multiple carriers, you can reduce the risk of delayed deliveries and poor customer experiences because you have backup options available.

Improved customer satisfaction

Is this really a 5th reason? In almost all cases, carrier diversity ends up with the potential for improved customer satisfaction. Improved customer satisfaction will lead to an increase in repeat business.
Access to additional services
Different carriers may offer different services, such as international shipping, hazardous materials shipping, or temperature-controlled shipping.

By using multiple carriers, you can deliver to a new customer segment or offer new products that may have special handling associated with their transportation, allowing you to grow your business.

Increased Visibility and Control via Multicarrier Technology

Using multiple carriers without a central technology platform can lead to potential chaos. Trying to corral data from multiple stand-alone systems can quickly become a headache when sourcing individual tracking updates, billing-related information, and spending.

With a multi-carrier technology platform in place, you have the ability to track each package and monitor its progress through the shipping process regardless of carrier and service. This platform can also create automation capability by creating rules for carrier and service selection based on defined business logic.

This takes the decision-making out of the hands of the shipping clerk, reducing human error and increasing efficiency in your fulfillment process.

Having a single back-end platform managing and collecting your shipment information saves you time and money when it comes to invoicing customers, auditing your carrier invoices, and optimizing your business rules around carrier and service usage.

Using multiple carriers via a multi-carrier technology platform can offer a range of benefits for small parcel shippers. From cost savings to improved delivery times and increased flexibility, you can leverage the carrier that offers the best option for each shipment.

By having alternative carrier options available and quickly ready to activate, you can reduce the risk of service disruptions due to carrier network issues. Overall, using multiple carriers via a multi-carrier platform, you will have the shipping tools and capabilities you need to optimize your shipping process, improve performance, lower costs, and grow your business.

Final Thoughts

In conclusion, outsourcing shipping fulfillment offers numerous advantages for businesses in today’s complex business landscape. By partnering with a reliable logistics provider, businesses can focus on their core competencies while leaving the intricacies of shipping and logistics to the experts.

Cost savings can be achieved through the elimination of the need for in-house infrastructure and the ability to take advantage of economies of scale. Increased efficiency and scalability are also key benefits, as logistics providers have the expertise and resources to optimize operations and adapt to changing order volumes.

Improved customer experience, including faster and more reliable shipping options, can enhance customer satisfaction and loyalty, increasing sales and revenue.

Considering these compelling reasons, businesses looking to optimize their shipping and logistics operations should consider outsourcing and exploring their options with reliable logistics providers.

I. Introduction

In today’s global economy, supply chain management is a critical factor for the success of any business. A well-managed supply chain can help businesses to reduce costs, increase efficiency, and improve customer satisfaction. To achieve these goals, many businesses are turning to third-party logistics providers (3PLs). In this section, we will provide an overview of 3PLs, their importance in supply chain management, and finally, what to look for in a 3PL.

We recognize that searching for the appropriate 3PL can be an intimidating and time-intensive process. With a variety of choices, each with its own unique expertise and focus, it’s critical to select the appropriate provider as it significantly influences the future success of your business.

An ideal 3PL partner should alleviate the burden of logistics operations and allow you to focus on enhancing your products and brand.

II. What is a 3PL?

A third-party logistics provider, or 3PL, is a company that provides logistics services to businesses. These services include transportation, warehousing, inventory management, and other supply chain activities. 3PLs typically operate as intermediaries between businesses and transportation companies, helping to coordinate the movement of goods from one place to another. There’s no shame in brushing up on 3PLs before making a decision.

III. What to Look For in a 3PL: Supply Chain Management

When determining what to look for in a 3PL that will best suit your operations, there are several important factors to consider, including:

Expertise and Industry Knowledge: 3PLs have extensive knowledge and experience in the logistics industry, including regulatory compliance, transportation management, and supply chain optimization. This expertise can help businesses to streamline their operations and reduce costs.

Scalability: 3PLs can help businesses to scale their operations quickly and efficiently by providing additional capacity and resources as needed.

Access to Technology: 3PLs invest heavily in technology, including transportation management systems, warehouse management systems, and other software tools to help businesses improve their supply chain operations.

Cost Savings: By outsourcing logistics activities to a 3PL, businesses can reduce overhead costs, such as labor, equipment, and facilities. 3PLs can also help businesses negotiate better rates with transportation providers, reducing costs.

IV. Technology

Technology has become a vital component of modern logistics and supply chain management. With the ever-growing complexity of supply chains, it is imperative that businesses work with 3PLs that are equipped with the latest technology. In this section, we will discuss the role of technology in logistics and supply chain management and how to evaluate a 3PL’s technology capabilities.

The Role of Technology in Logistics and Supply Chain Management

Technology has transformed the logistics and supply chain industry in recent years, allowing for greater efficiency, accuracy, and visibility. Some of the essential technology tools used in logistics and supply chain management include transportation management systems, warehouse management systems, and inventory management systems. These tools can help businesses optimize their supply chain operations, reduce costs, and improve customer service.

Assessing the 3PL’s Technology Capabilities

When evaluating a 3PL’s technology capabilities, consider the following:

  1. What technology tools does the 3PL use? Are they up-to-date and effective?
  2. Does the 3PL have experience working with businesses similar to yours?
  3. Does the 3PL have a dedicated IT team to manage and maintain its technology tools?
  4. Can the 3PL provide real-time visibility into your supply chain operations?
  5. Evaluating the Compatibility of the 3PL’s Technology with Your Existing Systems

It’s crucial to ensure that the 3PL’s technology is compatible with your existing systems to avoid integration issues. When evaluating compatibility, consider the following:

  1. Does the 3PL’s technology integrate seamlessly with your existing systems?
  2. What are the costs and timelines associated with integrating the 3PL’s technology with your existing systems?
  3. Will there be any disruptions to your operations during the integration process?

It is no surprise that in today’s world, technology plays a critical role in modern logistics and supply chain management. When selecting a 3PL partner, it’s essential to assess their technology capabilities, ensuring they use the latest technology and tools and are experienced in working with businesses like yours.

Furthermore, evaluating the compatibility of the 3PL’s technology with your existing systems is critical to avoid any integration issues. Ultimately, partnering with a 3PL that has advanced technology capabilities can help businesses improve their supply chain operations, reduce costs, and enhance customer service.

V. Cost

When pondering what to look for in a 3PL, it’s important to remember that the lowest price is not always the best option. While it may be tempting to opt for the lowest price, it’s crucial to consider the long-term impact on your business. In this section, we’ll discuss why the cheapest option may cost you more in the long run and how to navigate 3PL pricing.

You Get What You Pay For

Regarding 3PLs, it’s essential to remember the old adage, “You get what you pay for.” The cheapest provider may not have the experience, technology, or resources to meet your needs effectively. Sometimes, they may even cut corners, resulting in issues like late deliveries or damaged goods. Ultimately, these issues can harm your business’s reputation and customer satisfaction. This is a crucial aspect in the journey of what to look for in a 3PL.

Understanding 3PL Pricing

3PL pricing can be complicated, with various factors influencing the final cost. When evaluating pricing, ask your potential 3PL partner to walk you through the costs and how they will make sense for your business. Some factors that may influence pricing include:

  1. Volume and frequency of shipments
  2. Transportation mode (e.g., ground, air, ocean)
  3. Warehousing and storage fees
  4. Value-added services (e.g., kitting, labeling, assembly)
  5. Technology and software fees

While cost is undoubtedly an essential factor when selecting a 3PL, it’s crucial to find the right balance between cost and quality. Consider the 3PL’s experience, technology capabilities, and reputation when evaluating pricing. A slightly higher cost may be worth it if it means better service, increased efficiency, and, ultimately, a better customer experience.

In conclusion, while determining what to look for in a 3PL for your business, it can be tempting to opt for the cheapest 3PL option; it’s essential to consider long-term impacts. A low price may result in lower quality service, which can ultimately harm your business’s reputation and bottom line. When evaluating pricing, consider the 3PL’s experience, technology capabilities, and reputation, and remember to find the right balance between cost and quality.

VI. Credibility

When selecting a 3PL, evaluating its reputation and credibility in the industry is critical. In this section, we’ll discuss the importance of assessing a 3PL’s reputation, how to check for customer references and reviews, and how to evaluate their responsiveness and communication skills.

Reputation and Credibility

While determining what to look for in a 3PL for your business, it’s essential to evaluate its reputation and credibility in the industry. Consider factors such as:

  1. How long have they been in business?
  2. Do they have experience working with companies similar to yours?
  3. What do industry peers say about them?
  4. Customer References and Reviews

Checking for customer references and reviews can provide valuable insight into a 3PL’s strengths and weaknesses. Ask potential providers for references from companies similar to yours and take the time to reach out and ask about their experience. Additionally, search for online reviews and ratings to get a broader understanding of the provider’s reputation.

Responsiveness and Communication

Effective communication is crucial when partnering with a 3PL. Evaluate their responsiveness and communication skills during the selection process to ensure they’re a good fit. Consider factors such as:

• How quickly do they respond to inquiries?

• Do they provide clear and concise answers to your questions?

• Are they willing to work with you to solve potential issues?

When evaluating a 3PL, take the time to assess their reputation, customer references and reviews, and responsiveness and communication skills. A strong reputation and a proven track record of success can provide peace of mind and increase the likelihood of a successful partnership. Effective communication and responsiveness are critical to ensuring a smooth and efficient supply chain.

You’re passionate and knowledgeable about your product and market, and no one expects you to be an expert in shipping and logistics. Make sure that the 3PL you choose is professional and experienced and will value your customers in the same way that you do when it comes to responsive communication.

VII. What to Look For in a 3PL: Conclusion

Selecting the right 3PL is crucial to the success of your business. A strong partnership with a reliable provider can improve your supply chain efficiency, reduce costs, and ultimately enhance your customer experience. On the other hand, a poor partnership can result in delays, errors, and damaged goods, ultimately harming your business’s reputation and bottom line.

In conclusion, selecting the right 3PL is a critical decision that should not be taken lightly. Consider the key factors outlined in this article and take the time to evaluate potential partners thoroughly. With the right 3PL, you can streamline your supply chain, increase efficiency, and ultimately set your business up for success.

Order fulfillment is a crucial part of any business that deals with physical products. Given the almost unimaginable range of products available to the consumer today, many items come with their own specific challenges due to a host of factors such as fragility, volume, loose parts, and weight. There are ways around these challenges, however, and today we’ll take a look at five reasons to outsource fulfillment.

Creating and maintaining a complex logistics system to overcome these challenges is an intimidating prospect due to the massive amount of time and resources that may be required. However, the good news is that you don’t have to perform this heavy lift alone.

Now, let’s dive in and discuss the top 5 reasons to outsource fulfillment.

Focus on core business functions

One of the primary reasons to outsource shipping fulfillment is to allow businesses to focus on their core competencies. Shipping and logistics can be time-consuming and complex, requiring a significant investment in resources and infrastructure. Due to this, outsourcing shipping fulfillment has become a popular trend among businesses in recent years, with more and more companies opting to outsource their logistics operations. These businesses have found that when outsourcing fulfillment, they can free up valuable time and direct their team to focus on other essential functions, such as sales, marketing, product development, and customer service, which can now be intentionally aimed at increasing their bottom line.

Reduce costs

Fulfillment can be an expensive process, especially if you’re handling it in-house. Outsourcing shipping fulfillment can help businesses reduce costs in several ways. First, outsourcing eliminates the need for businesses to invest in their own shipping infrastructure, including warehouses, distribution centers, and transportation fleets. This can result in significant cost savings, particularly for smaller businesses that may not have the resources to invest in these areas. A good fulfillment partner will have the technology and expertise to help you manage your inventory levels and ensure you always have the right amount of stock on hand. Additionally, outsourcing can provide economies of scale, allowing businesses to take advantage of the expertise and resources of larger logistics providers and achieve lower shipping rates.

Increase efficiency and scalability

Outsourcing shipping fulfillment can also increase efficiency and scalability. Logistics providers have the expertise and resources to optimize shipping and warehousing operations, reducing transit times, minimizing errors, and improving overall efficiency. Fulfillment providers have the technology and expertise to optimize the process, from receiving and storing inventory to picking, packing, and shipping orders. As your orders ramp up, outsourced fulfillment can scale with you quickly and easily. Seasoned fulfillment providers can easily accommodate changes in order volume, seasonal fluctuations, and new product launches.

Improve customer experience

Outsourcing shipping fulfillment can also improve the customer experience. Partnering with a reliable logistics provider who understands the critical nature of the shipping experience can help businesses offer faster and more reliable shipping, tracking, and delivery options to their customers. This can help improve customer satisfaction and loyalty, as well as increase sales and revenue.

Access to expertise and technology

Finally, outsourcing shipping fulfillment provides businesses with access to the expertise and technology of logistics providers. Shipping and logistics can be complex and constantly evolving, requiring specialized knowledge and technology to optimize operations. By partnering with a logistics provider, businesses can tap into the expertise and resources of professionals who have experience in managing logistics operations and access to the latest technology and tools, such as artificial intelligence, automation, and robotics, in order to improve efficiency and accuracy.

To learn more about what to look for in a 3PL partner, see our detailed guide HERE.

In conclusion, outsourcing shipping fulfillment can provide significant benefits to businesses, including allowing them to focus on core business functions, reducing costs, increasing efficiency and scalability, improving the customer experience, and accessing expertise and technology. Those looking to optimize their shipping and logistics operations should consider the benefits of outsourcing and explore their options with reliable logistics providers.

Introduction

The United States Postal Service (USPS) is a popular choice for shipping, both domestically and internationally. However, if you’re dealing with hazardous materials (HAZMAT), it’s crucial to stay informed about the USPS’s upcoming changes regarding the handling, documentation, and labeling of these materials. By understanding and complying with these changes, you can avoid potential accidents and legal complications.

Understanding HAZMAT and Its Common Examples

Before diving into the USPS changes, let’s clarify what qualifies as a hazardous material. While you might picture dramatic scenarios like cartoon barrels of acid or radioactive substances, the reality is that many everyday items are considered potentially dangerous. Batteries, battery-containing products, aerosols, certain household chemicals, and even some cosmetics fall under this category. HAZMAT can also include chemicals, explosives, and radioactive materials, which, if mishandled, pose serious risks such as leakage, fires, explosions, and contamination of the environment.

Enhanced Regulations for Fire and Explosion Risks

Certain hazardous materials, particularly flammable liquids, gases, and solids, require even stricter rules. These materials must be shipped via ground services due to safety concerns, making commercial air travel unsuitable. The transportation of hazardous materials adheres to rigorous regulations to ensure safe handling, packaging, and transport, minimizing the risk of fire or explosion.

Ensuring Safe Transport

Companies and individuals involved in shipping HAZMAT must take necessary precautions and follow strict guidelines to ensure the safe transport of these materials. Mistaken or improper shipping of hazardous materials can have severe safety consequences. It’s essential to prioritize safety and partner with fulfillment centers experienced in HAZMAT shipping. These centers can help you understand shipment classifications, packaging requirements, and individual shipment regulations, ensuring compliance and peace of mind.

Identifying HAZMAT Materials

With the upcoming USPS changes, it becomes crucial to identify the types of hazardous materials in your packages. Accurate identification allows your technology provider to generate carrier-compliant shipping labels and manifests. The USPS supports and requires 22 different material classifications for manifests, depending on the shipment’s contents. These classifications include everyday objects like first aid kits, printing inks, and thermometers. A detailed list of USPS Hazmat and Changes can be found on the official USPS website HERE.

Staying Informed and USPS Changes

To stay up-to-date with the USPS’s revised guidelines for Hazardous, Restricted, and Perishable Mail, refer to Publication 52. It contains valuable information specific to the USPS, including classification and identification details for HAZMAT. Additionally, the Department of Transportation (DOT) provides high-level information on HAZMAT regulations and compliant labels. Familiarize yourself with these resources to ensure compliance with shipping requirements.

What Changes to Expect

The USPS is revising Publication 52 to include updated guidelines for hazardous materials. These requirements will mandate carefully separating hazardous materials requiring hazard-warning marks or labels from other mail. Mailers will also need to place these materials in distinguishable containers. Furthermore, the USPS will enforce the use of ground transportation and specific labels for used, broken, or flawed electronic gadgets containing lithium batteries, with some exceptions.

Enhancing Safety and Preventing Incidents

These changes aim to enhance safety for employees and recipients of packages containing hazardous materials. The USPS has shared examples of packages spontaneously combusting and improperly identified packages containing spilled chemicals, highlighting the need for stricter regulations. By implementing these changes, the USPS seeks to reduce incidents involving hazardous materials during the shipping process.

Fulfillment Centers for Hassle-Free Shipping

Partnering with a carrier-compliant 3PL fulfillment center can save you time, resources, and potential legal complications as the USPS implements these changes. This applies not only to regular HAZMAT shippers but also to anyone using USPS for Shipping HAZMAT, regardless of frequency, which requires attention to detail. Just as you check your stove before leaving home or your tire pressure before a road trip, ensuring your HAZMAT shipments comply with regulations adds peace of mind and eliminates potential stress from the process.

Partnering with a fulfillment center experienced in shipping hazardous materials can significantly benefit your e-commerce business. These centers understand the complexities involved and can efficiently handle HAZMAT-classified items. By leveraging their expertise, you can redirect your time and resources back into your core business operations.

If you’re looking for a fulfillment partner specializing in HAZMAT, contact our Fulfillment Consultants. They can connect you with a vetted fulfillment center that meets your specific needs and requirements.

Conclusion

The USPS is implementing changes to improve the safety and accuracy of HAZMAT shipments. Staying informed about these upcoming changes is essential for individuals and businesses involved in shipping hazardous materials. By understanding the regulations, identifying HAZMAT materials accurately, and partnering with carrier-compliant fulfillment centers, you can navigate the shifting landscape of HAZMAT shipping with confidence and ensure the safety of everyone involved in the process.

In a recent QuickTake Panel with eHub partner LOGIWA, co-hosted by eHub, four experienced and sustainability-driven guest panelists discuss the topic of “How 3PLs Win Through Sustainable Fulfillment Operations” through 3 specific topics:

  1. What it means to become a sustainable fulfillment operator
  2. How sustainability can drive growth for 3PLs
  3. Steps to take to create sustainable operations

Sustainability – What Does it Mean for Companies?

Sustainability in business aims to reduce the environmental impact companies cause through their operations. For 3PLs, companies, brands, and consumers and customers alike, sustainability is an inevitable and driving factor in the future decisions for what businesses will be supported, and how businesses will conduct their operations, including through 3PLs and fulfillment. Logiwa’s quicktake panel goes over how sustainability has been achieved by their companies, how it can be achieved by others, and the ultimate impact and advantage sustainability can provide to 3PLs and businesses wanting to take that journey.
Here are some of the highlights from the panel’s answers to the topics:

TOPIC 1: WHAT IT MEANS TO BECOME A SUSTAINABLE FULFILLMENT OPERATOR

Jamie: For a 3PL business owner, some of Logiwa’s customer’s sustainability is operating in a manner that’s going to minimize the negative impact on environment, society, economy, but will also maximize the positive impacts.

Reid: [Sustainability] applies to a lot of different facets for the customer itself.
How do you go above and beyond for the customer and show them that you’re considering things that they might not have even thought of themselves that apply into the sustainability bucket.

George: Sustainability is a journey. It’s a journey for your business,…where you as a business owner or a member of a team decide to pick up the banner and go on that journey…and include as a stakeholder and a decision-making process; are [you] factoring in the environmental impact of these decisions? Obviously we all want to build successful businesses…but in addition to that are we taking into account what effect this has on the planet, on the environment, on the communities that we operate and live in.

Sustainability takes into account not only doing good business, but how we are rooting for the planet, for the community, for the people that we care about and who we’re gonna leave the world to.

TOPIC 2: HOW SUSTAINABILITY CAN DRIVE GROWTH FOR 3PLs

Wayne: From a pure business perspective, why would a 3pl or a brand managing their own fulfillment for that matter consider making this investment in sustainability?

Reid: I’d say the biggest thing is this no longer a niche play, or it should no longer be a niche play
If you make money, great, but if you’re not putting it to good use or to good focus then I’d say nobody effectively wins.

George: The bottom line is customers are demanding it. Customers are demanding. Consumers are demanding it. So, as much as it is the right thing to do it is also a very pragmatic business decision. The shift towards sustainability is inevitable. Are you going to be forced to do it down the road, or are you going to do it now and really put your stamp in that space as one of the early thought leaders, early companies that adapted these principles in sustainability as a north star. From a branding perspective, it makes so much sense as well…[because] it’s very rare that I come across a 3PL that is able to confidently assert that sustainability is one of their top values. So from the fact that it’s a small saturation of 3pls that are practicing sustainability as a high priority right now, is an immediate competitive advantage

Jamie: sustainability has…transitioned…[in that] it’s going to become a competitive neutralizer, if you’re not doing it you’re behind the curve.
There’s a lot of ways that we can impact that. Particularly things like smart routing of orders, or if we’re recommending the proper package types, or trying to run an order to a particular location where there’s gonna be the least amount of transport.

George: The branding of sustainability catches a niche audience.
I’ve had customers over the last year and a half that…[say] “just because you do what you do and you do it in a way that is sustainable you have my business”
Just by the virtue of your value, you’re attracting [an] audience.
[Another] thing that’s important is for you to share your data with your customers. Having a partner that knows how and represents the data back to them is super important in terms of customer loyalty…[it creates] a really virtuous chain reaction of data and action

Adam: There’s this thought that sustainable fulfillment is more expensive, and I think there’s a lot of misconceptions…because reducing waste can absolutely be a very economical and cost effective thing to be doing.
One example we had was a 3PL [that was] working through the prospecting stages of bringing on a merchant…[Their] primary focus…was cost savings. One of the things that we discovered [was] we could help right-size package some of their high-volume products, eliminating waste, and the projected savings on that was 40,000 dollars

Reid: [With less packaging] You’re can also save your operations team from creating the box, closing the box and going from there which eventually plays into an efficiency aspect because [when you’re] looking at the bottom line, it not only makes sense for the customer, but it’s also saving the operations team allowing them to process more orders. So really it’s a win win.

George: Utilizing sustainable materials and sustainable supplies [is] super important. The only thing more sustainable than that is using less of it…[at Manifest] we work with each client to find the optimal packaging.
Bottom line is…customer loyalty.
We all know the upfront customer acquisitions costs in this business aren’t easy to swallow.
So being able to retain those clients and have their loyalty and have them super happy with the service you provide and very proud to be working with you and them seeing you as your true supply chain partner just creates a longer, more prosperous relationship in the long run.

TOPIC 3: STEPS TO TAKE TO CREATE SUSTAINABLE OPERATIONS

Wayne: Is [creating sustainability] incremental, or is it a more wholesale way to…move your operations into a…sustainable mode of operating?

George: Part of the problem [is] everybody wants to be sustainable and build sustainable businesses.
There are very small things that you can start off with and start to make a difference and compound into realistic and formidable progress, and don’t be afraid to lean on what others are doing. Copy us, copy other ideas, and then that’s the easiest path. You don’t need to put pressure on yourself and your team to reinvent the wheel or invent the wheel for sustainability for your fulfillment operations, there are small things that are happening every day all around you that you can start to implement
For example, one of the first things that we decided to do was offset the carbon footprint on all of our shipments.
Something as simple as walking around your warehouse and deciding [if you’re using] the right LED lights that save power,…[implementing] movement track lighting. And then recycling…the amount of trash that gets picked up, the amount of cardboard…that nobody wants to pick up…so figuring out ways what to do with all that excess waste and trash.
All those are steps that compound into really meaningful differences.

Jamie: One of the key factors in the momentum behind sustainability is that there’s so many different avenues to go start.
The more of these opportunities to build your brand and business that you can take advantage of, the more these levers that you can pull, the more advantageous you’re going to be.
LED bulbs, motion sensors, or usage of natural light. Sometimes it’s just as simple as painting your roof white, and minimizing your cooling costs.

WRAP-UP

Adam: There’s a lot of partners, there’s a lot of people out there that can help you, and so I would just say work with those around you, join whatever community partnership you want to in order to take the first steps.
Leverage the community we have in order to make progress on those initiatives.

Reid: Let’s continue to…share [these things]. Let’s continue to make them even better because if we go out there and just hold onto them, that’s not going to be good for anyone. That’s not even a sustainable concept.
The sustainability…is truly in the networking side and also in the delivery side.

George: The market is driving us.
The shift towards sustainability is inevitable, so as a business owner you need to have it on your map.
This is a journey, and small steps are ok. They will compound into more and more progress and…implementation. Adapting that into your roadmap…thinking and…decision making for you and your team is the best way to get started and you’ll be surprised how much progress you can make really quickly just by making decisions and thinking about your business in environmentally friendly and sustainable ways.

SALT LAKE CITY, Jan. 13, 2023 – eHub, a platform that provides streamlined shipping functions for 3PLs and high-growth DTC merchants, announced the launch of a new strategic partnership with Logiwa, the leading cloud fulfillment platform for high-volume direct-to-consumer (DTC) businesses.

In the competitive e-commerce space, 3PLs and online merchants rely on modern technologies to optimize all aspects of the supply chain, including shipping and delivery. Logiwa’s cloud-based warehouse management platform seamlessly integrates with eHub’s API to simplify the complexities of the shipping process.

The joint functionality allows users to find carriers within eHub’s network of more than 150 carriers, shopping carts, and marketplaces. This gives access to shipping capabilities such as rate shopping, package tracking, delivery information, and other core features within Logiwa’s cloud fulfillment platform. Users can also access advanced reporting to track the shipping process and keep the buyer updated on the delivery process.

“eHub is dedicated to providing essential solutions that increase efficiency and drive growth for our 3PLs and merchants,” said Wade Sleater, CEO of eHub. “Pairing Logiwa’s cloud-based fulfillment platform with eHub’s dynamic API provides our customers with flexibility and a competitive advantage unparalleled in logistics.”

“Today’s customer wants quick and cost-effective shipping, making it critical to the success of any e-commerce business,” said Erhan Musaoglu, founder and CEO of Logiwa, Inc. “Partnering with eHub provides customers with a range of tools that will get orders on time and as promised, which translates to a positive customer experience.”

About eHub

eHub connects shippers with carriers, shopping carts, and marketplaces to provide flexibility and competitive advantage through a dynamic API. The eHub solutions provide businesses with cost savings and new revenue through competitive rates, responsive customer services, pre-negotiated shipping contracts, and the eHub Network. The eHub Network offers a variety of complementary advantages to merchants looking for the best 3PL value and advantages to 3PLs looking for new business opportunities. The benefits to 3PLs of partnering with eHub include access to a robust lead sourcing pool, revenue sharing on any leads passed into and placed within the Network, and rate monetization to capture the most significant margin on every package shipped. To learn more about eHub, please visit www.ehub.com.

About Logiwa

Logiwa is the leading cloud fulfillment software for high-volume direct-to-consumer brands, wholesalers, and 3PLs. The Logiwa Cloud Fulfillment Platform is an integrated WMS and order fulfillment system that makes it easy to run a digital warehouse and scale your high-volume DTC fulfillment operations. Logiwa’s solution works where traditional WMS systems fail: it connects quickly with new online stores and marketplaces, makes it easy to run a digital warehouse, and is easily updated to support dynamic warehouse environments. To learn more about Logiwa, please visit www.logiwa.com.

Learn what Priority Mail is, what it does best, and who can save the most by using it for shipping.

Finding the lowest prices, fastest delivery times and best service for your customer shipments can be complicated—especially when carriers offer multiple service options.

Shipping services can be challenging to sort through to find a good fit, and USPS Priority Mail is no different. It includes multiple distinct shipping methods with optimal uses and cost structures.

But if used strategically, USPS Priority Mail offerings can provide you with a competitive edge. Here’s how.

What Is USPS Priority Mail?

Priority Mail is the USPS’s top-tier shipping service. It offers faster delivery (one to three business days), along with a host of other benefits, including:

Priority Mail can ship packages to international destinations and overseas US military post offices. Best of all, using Priority Mail doesn’t have to be time-consuming or costly; by using eHub’s API and native integrations, it’s possible to save time and reduce shipping costs.

The Priority Mail category breaks down into several distinct shipping methods, each with its own advantages, pricing structure, and specific requirements that have to be met to use:

Standard Priority Mail

This primary option functions similarly to standard shipping but with the added perks of Priority. You bring your own box, and shipping costs are based on package weight and delivery distance. Despite the similarities, however, there are additional requirements to get the service upgrade:

Finally, some large, lightweight packages shipped via standard Priority Mail may be subject to additional “dim” charges.

This standard method, though, is the most negligible advantageous way to use the program. It’s a better service, but it’s also a cost increase. One of the following shipping methods is usually a better fit.

What Is USPS Priority Mail Flat Rate?

Flat Rate is built around specially marked packaging of various types and sizes, each with a prest “flat-rate” cost. If it fits in the box, and the total weight is at most 70 pounds, it ships for the cost of the packaging, regardless of actual weight or distance.

PACKAGE REQUIREMENTS

PROS

CONS

Special Considerations

Optimum Use Cases

Shippers save the most using flat rates when shipping heavier items that fit the box, especially if the package needs to travel a great distance. For smaller items, especially those weighing less than 20 pounds, a flat rate may not be an optimal choice.

What Is USPS Priority Mail Cubic?

Cubic offers reduced prices for small packages that weigh less than 20 pounds. Costs are based on package volume and delivery distance, benefiting small-yet-hefty shipments.

PACKAGE REQUIREMENTS

PROS

CONS

Special Considerations

Priority Mail is the USPS’s top-tier shipping service. It offers faster delivery (one to three business days), along with a host of other benefits, including:

Optimum Use Cases

Priority Mail Cubic is exceptionally cost-effective for small, heavy packages, especially when traveling a shorter distance.

Most SMBs aware of the program think they can’t reach the 50k shipment minimum. With eHub as a partner, however, you can use cubic since your shipments are combined with the batch we send their way, qualifying them for the program.

Learn how we’ve helped our customers streamline and optimize their shipping programs.

What Is USPS Priority Mail Regional?

According to USPS, Priority Mail Regional “combines the speed and convenience of Priority Mail shipping with zone pricing to reduce costs.” Like flat rate, it uses designated USPS boxes, but prices are based on distance, resulting in discounts for closer destinations.

PACKAGE REQUIREMENTS

PROS

CONS

Special Considerations

using Priority Mail doesn’t have to be time-consuming or costly

Optimum Use Cases

Since prices are based solely on distance, regional works best for shipments with higher weights and similar dimensions to cubic, but don’t need to travel far—fewer benefits for smaller, lighter, or further-traveling packages.

What Is USPS Priority Mail Express?

Express is the USPS’s domestic overnight and second-day service, delivering to most US addresses 365 days a year.

PACKAGE REQUIREMENTS

PROS

CONS

Special Considerations

As an extension of standard Priority Mail, it comes with many of the same requirements and is subject to dim charges when applicable.

Optimum Use Case

Express is best for time-sensitive deliveries, where the importance of speed outweighs cost. That said, the lighter the shipment and shorter the distance, the less expensive it will be.