Account Director

Key Responsibilities Deliverables/Outcomes

Prospect and Generate Leads

• Research and identify potential customers within the shipping and logistics industry.
• Create and maintain a robust pipeline of qualified leads.
• Continuously seek out new business opportunities domestically and internationally.
• Utilize networking and industry events to expand customer base.

Consultative Selling

• Engage with customers to comprehensively understand their shipping challenges and objectives.
• Tailor product solutions and conduct product demonstrations to illustrate their relevance to customer needs.
• Provide expert guidance on how our technology can address specific logistics challenges.
• Offer customized solutions to address unique customer requirements.
• Show a consistent track record of progressing and closing sales opportunities with prospective clients/partners.

Relationship Building

• Cultivate and nurture strong, long-term relationships with existing and potential customers.
• Act as a trusted advisor by staying attuned to customers evolving needs.
• Regularly follow up with customers to ensure their satisfaction and gather feedback.
• Collaborate with customers on problem-solving and value creation.
• Provide customer service and answer questions regarding customers utilization of eHub products and services.

eHub Product and Industry Knowledge

• Have a full understanding of the eHub suite of solutions and their various uses.
• Understand a customers needs, considering how it might apply to others, and submitting ideas to drive product enhancements and maintain eHubs competitive edge.
• Demonstrate a deep understanding of the logistics and fulfillment industry and how the eHub platform fits in the industry and meets the needs of our customers.

eHub Product and Industry Knowledge

• Act as a mentor and resource for other Sales Representatives, sharing best practices and industry knowledge.
• Provide guidance and support to junior team members in prospecting, sales presentations, and closing deals.
• Assist in the onboarding and training of new sales team members.
• Collaborate with the sales manager to develop mentorship programs that enhance the skills and performance of the sales team.

This position offers a competitive salary, performance-based incentives, and opportunities for career growth. If you are a results-driven individual with a passion for sales, we encourage you to apply.