
Savings
Over $200k per Year
Shipping
7500 Orders a Day
Industry
3PL/Logistics
About Vox Fulfillment:
Reliable Ecommerce Distribution
Headquartered in Provo, Utah, Vox Fulfillment is a 3PL (also known as a third-party logistics provider). They manage the warehousing, distribution, and fulfillment for a variety of businesses ranging from small solopreneur businesses to Fortune 500 companies. They ship all over the world, fulfilling orders that include around 7500 packages a day.
The financial impact is literally hundreds of thousands of dollars.
– Andy Collins, Vox Fulfillment General Manager
Challenges Vox Faced
With such a high volume, they needed a high level of service paired with the ability to rate shop to find the lowest shipping rates for their packages. They also needed a solution that could integrate with their WMS, TMS, and IMS for domestic and international shipments.
They were using a combination of their own software in partnership with Stamps.com, but were curious if there was a way to integrate their software with something more cost-effective. Since their business revolves around logistics and fulfillment, keeping costs low is a priority. The companies they partner with have come to expect a certain level of service and efficiency, so keeping shipping rates low helps them to continue to offer that same great service without having to raise costs.
– Andy Collins, Vox Fulfillment General Manager
Top Favorite Functions:
Hundreds of thousands of dollars in savings
Direct access to developers to streamline integration
Customer support knowledge and response
How Vox Partnered with eHub
In order to properly integrate Vox’s inhouse software with eHub’s API, the EHub team developed a custom integration free of charge as part of our services.
– Andy Collins
Once the API implementation was completed, the Vox team started seeing savings immediately.
“We save on nearly every package we send.” Collins added.
Since May of 2020, when Vox originally signed up with eHub, their savings are over $200k and counting.