Careers
eHub helps brands and 3PLs simplify shipping, connect their fulfillment stack, and make smarter logistics decisions with software built for modern commerce. Join us as we build the tools powering faster, more connected operations.
From shipping automation and carrier rate shopping to fulfillment partner matching, we're looking for thoughtful builders who want to solve real operational problems for brands, 3PLs, and fulfillment teams.
Join our Network Team and take a pivotal role in pairing merchants with the ideal 3PL partners based on specific needs. You will vet potential clients through detailed video calls and strategically match them to 3PLs within our network. As you grow in your knowledge of the industry, this position will also involve onboarding new 3PLs and conducting Quarterly Business Reviews to foster strong partnerships.
Business Development Representatives play a crucial role in driving the growth of our business by identifying and establishing relationships with potential customers. BDRs are responsible for generating leads, qualifying prospects, and nurturing them through the sales pipeline. They have an exciting opportunity to be at the forefront of the shipping technology industry and contribute to the company's success.
Sales Specialists play a pivotal role in driving revenue growth by identifying and cultivating new business opportunities, building strong relationships with customers, and promoting eHub’s industry-leading shipping technology solution. They work closely with their sales team, collaborate with cross-functional teams, and leverage their industry expertise to meet and exceed sales targets.
Join our dedicated team as a Technical Support Level 3, where you'll play a crucial role in delivering value to our customers. In this dynamic position, you'll support new and existing customers and partners with eHub's API integrations, troubleshoot complex issues, and provide essential feedback to enhance our service offerings. Your work will directly contribute to our mission and corporate objectives, ensuring our platform not only meets but exceeds customer expectations.
Account Directors play a pivotal role in driving revenue growth by identifying and cultivating new business opportunities, building strong relationships with customers, promoting our industry-leading shipping technology solutions and providing leadership to their sales team. They work closely with their sales team, collaborate with cross-functional teams, and leverage their industry expertise to meet and exceed sales targets for themselves and their team.
Enterprise Sales Reps play a pivotal role in driving revenue growth by identifying and cultivating new business opportunities, building strong relationships with customers, promoting our industry-leading shipping technology solutions, and leading the sales organization in new revenue generation. They work closely with their Sales Director, collaborate with cross-functional teams, and leverage their industry expertise to meet and exceed sales targets for themselves.
As eHub’s CRO, you will be an instrumental leader for the future of our business, driving visibility, efficiency, performance, and scale across all of eHub’s revenue and go-to-market (GTM) functions. Your role is to align and lead sales, partnerships, marketing, customer success and revenue operation departments to deliver unprecedented revenue growth. You are responsible for developing and implementing strategies to optimize sales efficacy, improve customer acquisition, enhance customer retention and value realization, demonstrate industry leadership and build world-class partnerships. This role requires a strong understanding of both the logistics industry and the technology that supports it, as well as excellent leadership and communication skills.
The Account Manager will act as the primary point of contact for assigned accounts — driving retention, growth, product adoption and long-term partnership success. This role is highly consultative, requiring a balance of strategic relationship management, operational oversight, and commercial acumen. The Account Manager will collaborate closely with Sales, Solutions Engineers, Product, and Support to deliver a best-in-class customer experience.
Join our Network Team and take a pivotal role in pairing merchants with the ideal 3PL partners based on specific needs. This is an entry level role that will help you learn how to interact with clients and drive business improvements. You will vet potential clients through detailed video calls and strategically match them to 3PLs within our network. As you grow in your knowledge of the industry, this position may also involve onboarding new 3PLs and conducting Quarterly Business Reviews to foster strong partnerships.
OverviewAs a Data Analyst / Data Scientist, you’ll play a key role in analyzing, modeling, and visualizing shipping and carrier performance data. You’ll leverage SQL, Python, and BI tools such as Domo to extract insights from eHub’s Redshift data warehouse and help develop AI-driven tools that enhance rate shopping, transit prediction, and operational benchmarking.
As a Customer Support Representative at eHub, you will play a key role in delivering value to our customers and building lasting relationships. As a pivotal member of our team, you'll engage with new customers and partners utilizing eHub Ship and integrating with our API.
A role at the intersection of relationship management, logistics optimization, and strategic consulting. This position is pivotal in pairing merchants with the ideal 3PL partners based on specific needs and fostering strong, long-term partnerships within our network. As you grow in this role, you will lead onboarding for new 3PLs, conduct Quarterly Business Reviews, and support merchants in optimizing their fulfillment processes, driving mutual success.
As the Director of Customer Success, you will lead and scale the Customer Success team to drive customer satisfaction, retention, and revenue expansion. You will develop strategies to enhance the customer journey, ensuring that clients achieve maximum value from our solutions. Additionally, you will play a critical role in identifying new product opportunities for existing customers by analyzing their needs and collaborating with Product and Sales teams to drive innovation and growth.
You will vet potential clients through detailed video calls and strategically match them to 3PLs within our network. As you grow in your knowledge of the industry, this position may also involve onboarding new 3PLs and conducting Quarterly Business Reviews to foster strong partnerships.
The HR|Legal Administrative Assistant provides broad HR and legal support to the HR|Legal team, company, and employees by building relationships and being knowledgeable on various HR and legal functions.
As our Customer Onboarding Specialist, you will guide new customers through the integration and utilization of our platform, a key role that is pivotal to optimizing their experience with our software. This position demands a blend of technical knowledge, customer service excellence, and the ability to work closely with clients and internal teams to tailor our process to their needs. Your mission will be to ensure a smooth and successful onboarding experience that aligns with our customers' strategic objectives, driving satisfaction and long-term engagement with eHub.
As an Operations Support Representative at eHub, you will play a key role in delivering value to our customers and building lasting relationships. As a pivotal member of our team, you'll engage with new customers and partners utilizing eHub Ship and integrating with our API.
At eHub, the Product Specialist works closely with Product Management to support and coordinate cross-functional activities across the organization. They play a key role in gathering customer insights and assisting with the execution of product initiatives. This position requires strong collaboration, communication, and analytical skills to drive product success and align team efforts.
A Senior Software Developer provides technical leadership to cross-functional teams in designing, developing, testing, and maintaining software solutions. They also help in mentoring junior developers.
We are seeking a highly autonomous Senior Software Engineer to drive technical excellence, architect resilient systems, and act as a force multiplier for our engineering team. In this in-person role, you won't just build what you are asked to build—you will proactively challenge assumptions, design for failure and future growth, and decompose complex initiatives into deliverable milestones. If you thrive on creating "technical wealth," coordinating concurrent projects, and directly mentoring other engineers to elevate the team's overall quality, we want you with us.
As a Software Developer I at eHub, you will operate in a hybrid role that combines Tier 3 technical support with foundational software development responsibilities. You will troubleshoot and resolve complex technical issues escalated from internal teams and external partners, requiring a strong understanding of eHub’s systems and the ability to diagnose problems at the application and integration levels.